Career Contacts works as a flexible extension of your team, empowering your organisation with our specialist expertise. We audit, advise, and execute based on your immediate and long-term needs, complementing your internal capabilities with our comprehensive HR skillset.
Fractional Human Resources outsourcing gives you complete control by providing you with the capacity and expertise to make well informed and more time conscious decisions. Let us advise you on what we know best, so that you can make informed staffing decisions while still doing what you do best: running your company.
Our team of HR Specialists includes strategic advisors across all areas of people and culture. We have the ability to support strategy and execution on an as-needed basis.
Career Contacts will plan and execute customised training programs, organise employee coaching and mentoring, offer succession planning sessions, and create an effective performance management program.
Your employees, managers, and leadership all deserve the opportunity to grow and stay engaged in their workplace. Our training delivers best-in-class skills development that says “your career growth benefits us all.”
A positive workplace culture and effective recognition program is essential to retain great employees. Career Contacts will work with you to create and update your employee recognition program, and enhance overall employee relations (onsite or remotely). We also offer more extensive strategic and operational HR services.
From compensation analysis to health and safety to exit interviews, we provide comprehensive operational support across all HR functions:
- Code of Conduct - Strategic development of organisational standards that reflect your values and protect your culture.
- Policies & Practices - Comprehensive policy frameworks that ensure compliance while supporting your business objectives.
- Employee Handbooks - Professional documentation that clearly communicates expectations, benefits, and workplace standards.
- Onboarding & Offboarding - Structured programmes that create positive experiences from first day through thoughtful transitions.
- Employee Relations & DEI Programmes - Expert guidance in building inclusive workplace cultures and navigating complex employee matters.
- Bullying & Harassment Support - Trauma-informed, intersectional approaches to sensitive workplace concerns, including investigation and resolution.
- Indigenous Relations - Culturally informed advisory services supporting meaningful respectful engagement with Indigenous communities and stakeholders.
- Audits & Investigations - Comprehensive workplace assessments and confidential investigations that identify systemic issues, ensure regulatory compliance, and provide actionable recommendations for cultural and operational improvement.
Strategic HR Partnership That Drives Results
Career Contacts brings the expertise to audit your current state, assess your operational needs, and action comprehensive solutions across your HR programmes, policies, and practices. Whether you need a complete HR overhaul or targeted support in specific areas, we serve as your flexible partner—empowering your organisation with the specialist skillset and strategic guidance to strengthen operations, ensure compliance, and build a thriving workplace culture.
Alleviate the challenges that come with individual terminations or group layoffs with the support of our experienced experts.
Whether you need our team to design or support the entire offboarding process, or simply want to provide your employees with thoughtful career transition services after exit, our program provides exiting employees with:
- Resume Review - Professional optimisation of their career narrative, ensuring their experience is positioned effectively for their next opportunity.
- LinkedIn Audit - Strategic profile enhancement to strengthen their professional presence and increase visibility to recruiters and hiring managers.
- Interview Preparation Training - Comprehensive training on articulating value, addressing transitions, and presenting confidently in competitive hiring processes.
- Salary Negotiation Training - Expert guidance on researching market rates, positioning their worth, and negotiating compensation packages with confidence.
Our teams can also support you in communicating the news, creating exit packages, and supporting remaining employees.
ANTI BULLYING & HARASSMENT PROGRAMS ARE NOT ONLY THE RIGHT THING TO DO, THEY ARE LEGALLY REQUIRED IN MOST PROVINCES AND STATES
Whether it's bullying and harassment, theft, fraud, or any other misalignment within a company culture, our experienced investigators are equipped to support you with:
- Formal Audits - Comprehensive workplace assessments that identify systemic issues, cultural gaps, and compliance vulnerabilities before they escalate.
- Investigation and Interviews - Confidential, professional inquiry processes conducted with sensitivity and thoroughness to uncover facts while protecting all parties involved.
- Reports and Recommendations - Detailed documentation with actionable strategies for remediation, policy enhancement, and cultural improvement.
Compliance Assurance - Expert navigation of employment standards, employee confidentiality requirements, WorkSafeBC regulations, and jurisdictional legal frameworks to protect your organisation.
OUR COMMITMENT
We ensure you understand legal requirements, provide compliant policies, and implement effective management plans for addressing bullying and harassment in your workplace. As your required third-party support, we handle all documentation and audits, giving you confidence that your organisation meets regulatory obligations while protecting your employees.
Your managers and employees are the heart of your company, and we provide them with direct access to our team.
Our team of expert consultants ensure they feel seen, heard, and fully supported to do their jobs, supported by well-developed company policy. We provide in-person, email, text support and if need be, a dedicated phone line to ensure that they can communicate with us in a way that works for them.
Whether through a retainer structure or as-needed hourly support, our customised approaches allow your organisation to determine the best approach for your team.
SAFETY IS OUR TOP PRIORITY - WE ENSURE YOU ARE COMPLIANT AND THAT YOUR PEOPLE ARE AS SAFE AS POSSIBLE. WE TAKE CARE OF YOUR PEOPLE AS IF THEY WERE OUR OWN!
The Career Contacts health and safety consulting services help employers understand and comply with your province or state regulations, and work with them to create a culture of workplace safety.
We can provide support to employers in the event of a workplace injury or incident, including managing the claims process, and developing return-to-work plans for injured workers.
Our health and safety division has been supporting our clients to keep everyone safe, compliant and able to effectively continue business for 30 years, and we’re ready to support your business too.
At Career Contacts we’ve spent decades building our customisable annual audit and assessment process to help you to identify and address any HR-related issues, improve employee engagement and retention, and support your business’ overall goals.
We work collaboratively with your organisation to identify the key areas of focus for the review. We then tailor the HR overview to the specific needs and goals of your organisation, including how data will be collected and analyzed, and how the findings will be used to inform decision-making.
- Leadership Coaching - Individualized development for leaders at all levels, from emerging managers to C-suite executives, building the capabilities your organisation needs to thrive.
- Bullying & Harassment Training - Comprehensive workplace training that goes beyond compliance to create cultures of respect, psychological safety, and accountability.
- Culture Building - Strategic programmes that align your team around shared values, strengthen engagement, and drive organisational performance.
- Employer Branding - Training and workshops to help your team articulate and embody your employer value proposition, attracting and retaining top talent.
- Performance Management - Practical frameworks and skills training that equip managers to have effective performance conversations and drive continuous improvement.
- Conflict Resolution - Expert guidance in navigating workplace conflict, difficult conversations, and interpersonal challenges with professionalism and emotional intelligence.
- Effective Communication - Skills training that improves clarity, collaboration, and organisational alignment across teams and leadership levels.
- Recruitment Best Practices - Training for hiring managers on effective interviewing, candidate assessment, cultural fit evaluation, and creating exceptional candidate experiences.
- Accountability Programmes - Systems and training to build cultures of accountability where expectations are clear, ownership is embraced, and follow-through is consistent.
Each of our specialists brings unique experience, education, and expertise across these disciplines, ensuring the right facilitator supports your specific training needs.
Connect with our team to explore how Career Contacts can serve as your complete HR department or enhance your existing team.
From compliance and policy development to workplace investigations and organisational development, we bring the expertise you need, when you need it.
VANCOUVER HEADQUARTERS
801-535 Thurlow Street
Vancouver, BC Canada, V6E 3L2
Phone: 1-604-606-1831
Email: hiring@careercontacts.ca
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