This past year has been a year of change. Many of our clients have transitioned into fully remote or hybrid roles, service offerings have changed, business plans have adjusted, budgets have been cut, and the list goes on. Regardless of whether it is going to be perceived as positive or negative, change is challenging for most. Did you know there is actual science behind this? The longer something is in effect, the better it is perceived as being. People are drawn to what is stable, reliable and “known”. When we have a client that is experiencing change, we want to support them by ensuring that the change is effectively communicated and implemented with the support of the entire organization. Today, we will walk you through a few areas that we think are critical to successful change management. Step One – Communicate the Change Ideally before the change takes place, you want to give your teams time to ask questions, engage in onboarding the new process and allow for them to have a chance to “buy-in”. If you can’t engage everyone before implementing a change, get them involved as early on in the process as possible. Here are a few things …