Having difficult conversations with employees is an inevitable part of being a manager. Whether it’s addressing poor performance, addressing inappropriate behavior, or delivering bad news, these conversations can be challenging and uncomfortable for both the manager and the employee. However, investing in training for managers to have difficult conversations can have significant benefits for both the organization and its employees. Here are some of the key benefits: Improved communication skills Managers who receive training on having difficult conversations can develop better communication skills. They learn how to effectively communicate with their employees in a way that is clear, direct, and empathetic. This can help to prevent misunderstandings and ensure that employees understand the expectations and goals of the organization. Increased confidence Having difficult conversations can be nerve-wracking, even for experienced managers. However, with the right training, managers can gain the confidence they need to handle these conversations with ease. They can learn how to prepare for the conversation, stay calm and focused, and respond to any questions or objections from the employee. Research has shown that when asked, managers are actively seeking opportunities to better connect, support and align with their employees. By increasing their confidence in management and leadership, …