image 2

Insights and Strategies on “Quiet Vacationing”

Natasha JeshaniHuman Resources Tips

Topic: Supporting Employee-Centered Time Off Policies Our clients know we are not fans of gimmicky terms lick quiet quitting, and now, quiet vacationing. It minimizes genuine concerns in organizations, often stemming from poorly built, often outdated programs and policies. As HR Consultants dedicated to enhancing recruitment, retention, and employee development strategies, we recognize the growing trend of ‘quiet vacationing’ as an opportunity for organizations to increase communication, improve leadership and address problems head-on. “Quiet vacationing” reflects the need for more flexible and supportive time off policies. Millennials, in particular, have found creative ways to manage their work-life balance, often without openly communicating with their managers. Quiet vacationing is behaviours such as moving the mouse but not working, taking laptops to personal appointments, and even taking off early in the hopes that ‘no one will notice’. It generally comes from a place of feeling like the culture of an organization is one that does not appreciate self-care, personal time off, and transparency with PTO programs and policies. To be clear, if employees do not feel safe to ask for earned time off, this is very much an employer problem, not an employee problem. So what is Quiet Vacationing? Nearly 4 in …

Effective Interviewing Techniques

Natasha JeshaniHuman Resources Tips, Recruitment

Asking the Right Questions and Assessing Cultural Fit Interviewing is a critical step in the hiring process, allowing you to assess candidates’ qualifications, skills, and cultural fit within your organization. Effective interviewing techniques help you gather valuable insights and make informed hiring decisions. In this blog, we will explore key strategies for asking the right questions and assessing cultural fit during interviews. Prepare Structured Interview Questions Develop a set of structured interview questions that align with the job requirements and desired competencies. These questions should be consistent across all candidates to ensure fairness and facilitate effective comparison. Structure your questions to elicit specific examples of candidates’ past experiences, problem-solving abilities, and relevant skills. This approach provides more insightful responses and helps you assess candidates objectively. Use Behavioral Interview Questions Behavioral interview questions focus on candidates’ past experiences and behaviors to predict future performance. These questions typically begin with phrases like “Tell me about a time when…” or “Give me an example of…” By asking candidates to provide specific examples, you can assess their abilities, decision-making skills, and problem-solving approaches. Behavioral questions help uncover candidates’ competencies and provide a basis for assessing their fit within your organization. Assess Cultural Fit Cultural …

Effective Employee Retention Strategies

Natasha JeshaniHuman Resources Tips

Building a Strong and Engaged Team In today’s competitive job market, attracting and retaining top talent is crucial for the success of any organization. Employee retention not only saves time and resources on recruitment but also fosters a positive work environment and drives long-term growth. In today’s blog, we will explore effective employee retention strategies that can help you build a strong and engaged team. 1. Create a Positive Work Culture Foster a supportive work environment that values open communication, collaboration, and recognition. Encourage work-life balance and provide opportunities for professional growth and development. 2. Competitive Compensation and Benefits Offer competitive salaries and benefits packages to attract and retain top talent. Regularly review compensation structures to ensure they remain aligned with industry standards. Did you know? Career Contacts can conduct a total compensation audit to help you to explore your options from a third party perspective to help you leverage standard and new compensation strategies. Reach out to our HR division today for support at hr@careercontacts.ca 3. Provide Meaningful Work Assign employees tasks that align with their skills, interests, and career aspirations. Offer opportunities for challenging projects, learning, and professional development. 4. Recognize and Reward Implement recognition programs to acknowledge …

Untitled design

Building Strong Employee Relations: Tips for Success

Natasha JeshaniHuman Resources Tips

Building strong employee relations is essential for any business that wants to succeed. When employees feel valued and respected, they are more likely to be engaged and productive at work. However, building these relationships takes time and effort. Here are some tips for success in building strong employee relations: Encourage open communication: According to Forbes, “One of the most critical elements of a healthy work environment is open communication.” Make sure that employees feel comfortable sharing their thoughts and ideas with you and their colleagues. There are simple areas of support that HR Consultants at Career Contacts can offer, including employee surveys, policy and program audits, creating opportunity for dialogue in safe spaces, and training and development at all levels (to name a few). Create a positive work environment: A positive work environment can have a significant impact on employee morale. This includes everything from the physical space to the company culture. Consider things like flexible work arrangements, recognition programs, and team-building activities. In order to truly be effective, they must be created in collaboration with the employees, be customised to your organization and industry, and ensure business continuity and growth. Provide opportunities for growth: According to HR Technologist, “Employees …

Untitled design 8

How to leverage Fractional HR support after undergoing a layoff

Natasha JeshaniHuman Resources Tips

Fractional HR support can be a valuable resource for companies that are operating leaner after layoffs. It provides cost savings, flexibility, expertise, time savings, and risk mitigation, all of which are important for a company’s success. The recession has caused many companies to undergo layoffs to stay afloat. After the layoffs, companies may find themselves short-staffed and struggling to manage their human resources effectively. This is where fractional HR support comes in. Fractional HR support can provide companies with the expertise they need to manage their remaining employees effectively. Here are some ways that fractional HR support can support a company after a layoff. Career Contacts has a team of Fractional HR Consultants ready to support you in just some of the following ways: Cost Savings Fractional HR support can save your company a significant amount of money compared to hiring a full-time HR professional. Companies can get the HR support they need without having to pay for a full-time employee’s salary, benefits, and overhead costs. Flexibility Fractional HR support is flexible and can be tailored to the specific needs of your company. Companies can get as much or as little support as they need, and they can adjust the …

Layoffs & Offboarding: Where to Begin

Natasha JeshaniExecutive Leadership, Human Resources Tips, News, Recruitment

As layoffs continue, social media is inundated with all the ways leadership missed the mark. No matter how a layoff is conducted, the need for it at all will generally create tension, but we believe that through effective planning and communication, the process can be more positive than not. At Career Contacts, we provide a robust offboarding program which creates 3 strong opportunities: Here are some ways to support your leadership and organization during a layoff (and ways Career Contacts can help): Communication Plan Communicate openly and transparently about the layoff process and the reasons for it. Be clear about what will happen and when, and provide as much information as you can. It is also important to be empathetic and understanding during this difficult time, and to show your appreciation for the contributions of all your employees. Offboarding Support Offer severance packages and outplacement support to affected employees. This can include things like financial assistance, resume and cover letter writing, how to effectively update their LinkedIn and increase their access to the current job market. Career Contacts also provides newly laid off employees with training on how to effectively negotiate their salary and how to prepare for an interview, …

onboarding

Building an Effective Onboarding Program

Natasha JeshaniExecutive Leadership, Human Resources Tips, Recruitment

Many organizations have new hires beginning in the new year – a fresh start after the busyness of the holidays and a great time to onboard a new team! How can you ensure that you build an effective onboarding program? The first thing we suggest is reaching out to our team because we believe every company and employee deserves a customized program. If you are looking for a more high-level review of what is needed, keep reading. An effective onboarding program can help new employees feel welcomed, supported, and prepared to succeed in their new roles. Here are some steps you can take to build an effective onboarding program: Plan ahead Start planning your onboarding program as soon as you make a job offer. Consider the needs and expectations of your new hire, as well as the specific tasks and responsibilities they will have in their new role. Orient new hires to the company and its culture Provide new hires with information about the company’s mission, values, policies, and procedures. This could include a tour of the office, introductions to team members, and a review of company policies and procedures. Set expectations Clearly communicate the expectations and goals for the …

Supporting Your Remote Team

Natasha JeshaniExecutive Leadership, Human Resources Tips

As the new year approaches, organizations need to ensure that they are keeping their remote teams top of mind. January for many is a challenging time, with post-holiday blues being a very real thing. Coupled with colder weather in most of Canada, looming recession talk, and the start of a new year, it is critical that organizations continue to be intentional with how they support their teams; especially when they don’t see them everyday. Here are some strategies you can use to support a remote team: Establish clear communication channels Make sure your team has access to the tools they need to communicate effectively, whether that’s through video conferencing, messaging, or project management software. Establish guidelines for how and when to use these tools to ensure that everyone stays informed and connected. Set expectations Clearly communicate your expectations for how team members should work remotely, including what their schedule should look like, how they should communicate with you and other team members, and how they should handle tasks and projects. Provide resources Ensure that your team has the resources they need to be productive and successful, whether that’s access to certain software or equipment, or training and development opportunities. Foster …

Negotiate

How to Effectively Negotiate at Work

Natasha JeshaniExecutive Leadership, Human Resources Tips, Job Search, Recruitment

Asking for more of anything at work is generally a daunting task. As much as we hope that our work will speak for itself, it is not always the case. The best way to get what you want, is to ask for it; but how? When it comes to negotiating what you deserve, Natasha Jeshani, President & CEO of Career Contacts, has some tried and true tips on how to prepare, execute and successfully ask for what you deserve. Here are a few key ways to find your voice and use it! UNDERSTAND WHAT YOU ARE LOOKING FOR The easiest way to stall a negotiation is to not exactly know what it is that you are asking for. If you are wanting a raise: understand how much you want, and by when. If you want a promotion: know what title you want, what team you want to be a part of, the new work you want to take on, and when you want to start. Looking for some added flexibility with your schedule? Know exactly what you need and be prepared to show them how you plan to continue to deliver and execute your role without interruption. Pro Tip: if …

offboarding - an empty office with empty cubicles

Offboarding – Our Step-by-Step Support for Your Team

Natasha JeshaniExecutive Leadership, Human Resources Tips

Is your company in the process of conducting offboarding and in need of support? Career Contacts and Training Arch are here to help. We understand that offboarding can be a challenging time, and want to ensure you have the resources to set your teams up for success in their new journey. How do we do it? We provide services in 4 key areas to assist your team member(s) in the next step of their career by providing our expertise on their: Resume HR INSIDER SUPPORT We help your employees prepare for the next step in their journey by providing them with access to an HR Consultant who will provide real time feedback on their resume based on their specific role desires and the industries that they want to be a part of. LinkedIn TAILORED TO YOU We assist your employees in aligning their LinkedIn profile to their resume and ensuring it is set up for them to build their network and attract hiring managers, HR and recruiters to their page. Interview Prep VIDEO Based on the book “The HR Insider, How to land your dream job and keep it” this short course provides tips for your employees on how to …

Women In Business – 5 Ways to Support Women in the Workplace

Natasha JeshaniExecutive Leadership, Human Resources Tips, News, Recruitment

Lately (or maybe I’ve just become acutely aware of it) when I read posts of women in leadership, the post always includes some pep talk on impostor syndrome and confidence building. While I am sure we can all use a confidence boost from time to time, at Career Contacts we truly believe that the reason women aren’t landing in more leadership roles actually has nothing to do with these women at all. Today, we are going to share our 5 tips that we believe will effectively increase the promotion and retention of women in business: 1. Re-write your job descriptions Whenever we take on a new client, the first thing we do is advise them on ways to improve their job descriptions. We partner with organizations holistically to look at what they need, and come up with a variety of candidate profiles that may match those needs. We also ensure postings remove gender assumptions, and words that often detract female applicants (rock star, ninja, etc.).   2. Start from within – diversity does not start with hiring In order to increase the diversity within an organization, you must FIRST ensure that you have an organization that is positioned to have …

People-First Recruitment & HR – Our 4 C’s

Natasha JeshaniExecutive Leadership, Human Resources Tips, Job Search, Recruitment

Focused on being people first, our team cares about what we do and how we do it. We put our people first, and to us that means our 4 C’s: Colleagues, Candidates, Clients, and Communities! “People-first” is a term that has been seen increasingly often in organizations and work spaces in recent years. In fact, it has become a buzzword that many business have begun using regularly in their job descriptions and mission statements. But what exactly is a people-first culture? At Career Contacts, we believe that centering our people at the core of everything we do has been the catalyst to our growth and success. We’ve built our business and work philosophy around what we call our 4 C’s: Colleagues, Candidates, Clients, and Communities. “Putting people first is a philosophy backed up by a set of actions which prioritizes the people of an organization above all else including shareholder value and profits, even if it means that leaders must make personal sacrifices.“ -Jacob Morgan, Author of The Future of Work Colleagues: It’s important to consider that in order for us to do our best work for our candidates, clients, and communities, we have to start at the core of our company: our colleagues. It’s been said …

The No Update Update

The “No Update” Update – Revising Your Recruitment Process

Natasha JeshaniHuman Resources Tips, Recruitment

If you spend any time at all on LinkedIn, you have seen the barrage of candidates who continue to feel ghosted in the recruitment process. They spend hours of their time and energy to research and apply to positions only to get nothing in return. In a recruitment firm, the goal is to keep candidates informed as much as possible on the progression of a recruit. The challenge for recruitment professionals is that because they work on behalf of a client, there are so many parts of the process that are out of their control. This is not an excuse. LinkedIn has a lot of stories that point fingers at candidates for ghosting too – this isn’t an excuse either. That’s why at Career Contacts we are passionate about setting up our clients and our candidates for success by guiding them step by step through the hiring process. We believe that with the right steps in place, the recruitment process can be a positive and rewarding experience for everyone, from start to finish. Step 1: Don’t start until you are ready In order to keep your timelines candidate-centered, ensure that you have all your internal processes sorted before posting the …

Learning & Development - From Perk to Permanent

Learning & Development – From Perk to Permanent

Natasha JeshaniExecutive Leadership, Human Resources Tips, News, Recruitment

Learning and development or training and development (L&D or T&D) programs have become a hot topic of discussion among workplaces internationally. According to a new study featured on Forbes.com, learning and development culture is now viewed by HR teams, employees, and job seekers alike as an essential part of a progressive workplace. In fact, according to the study, it has become a “competitive differentiator”, making companies with L&D programs stand out (to employees and those in the job market) among those without. What’s changed? While offering a learning and development program was once primarily viewed as a perk used to attract new hires, building a thriving continuous learning program is quickly becoming a permanent fixture among companies around the world. What is a learning and development program? The term might seem self-explanatory, but there are many elements that make up a successful learning and development program and culture within a workplace. Most business have some kind of training/learning and development courses in place. Most commonly, companies will offer HR-led training courses, such as Diversity, Equity, and Inclusion training, and Anti-Bullying and Harassment courses. However, there are numerous avenues for learning that fall under the umbrella of training and development. Courses …

Who's on your personal board? Two people drinking from mugs

Who’s on Your Personal Board?

Natasha JeshaniExecutive Leadership, Human Resources Tips

Consider the last time you needed advice; who were the people in your life that you trusted enough to turn to for their opinions and feedback? Who are the people that support you and hold you up? Whether you need some input on a decision that you’re planning on making in your personal life, or a different perspective on a career move that you’re considering in your professional life, you most likely have a team of people behind you that help you to see all sides of an issue. Though you may not have heard of the term, this team of people is what some refer to as your “Personal Board”. A Personal Board can be made up of friends, family, co-workers, and in some cases even bosses and teachers can play a part in your support network. While they may not necessarily know it, and while you may not always refer to them this way, considering who makes up your Personal Board and who plays what role on your team can be helpful, inspiring, and can help you to visualize the support you have around you in times of need! In order to help recognize who in your life …

HR Burnout Pt. 3 - Mental Health

HR Burnout Part 3 – Mental Health

Natasha JeshaniCOVID-19 Support, Human Resources Tips, Recruitment

In parts one and two of our three-part breakdown of HR burnout, we’ve focused on many aspects of the additional work and logistical issues that COVID 19 has introduced into the workdays of HR teams internationally. However, the most pressing issue that has come into play in the last 19 months is how this additional workload, along with the daily stress of living through a world-wide pandemic, has affected the mental health of work teams as a whole, and specifically the emotional toll that it has taken on HR leaders. In this blog we’ll be exploring what we can do with this knowledge, how HR leaders can best support their employees and how employers can best support their HR teams through these unprecedented times. Caring for Others’ Mental Health – The Emotional Toll It became evident very quickly into 2020 that with all of the stress of the pandemic being introduced, organizations all over the world were going to need to re-evaluate and re-prioritize their company-wide mental health resources and support system. For many employers, this may have even been the first time that they had considered this element of their employee benefits. The first step in addressing this for …

HR burnout - hands writing in a notebook

HR Burnout Pt. 2 – Remote Work, Layoffs, and Staffing

Natasha JeshaniCOVID-19 Support, Human Resources Tips, Recruitment

In part two of our deep dive into HR burnout, we’re exploring the effects that the pandemic has had on working from home versus working from the office, layoffs, hiring and staffing concerns, and what this all meant for HR departments world-wide. Transitioning to Remote Working From the near-beginning of 2020, as workplaces began to close their office doors due to the start of COVID-19, HR departments became tasked with assisting in the transition of employees to work-from-home scenarios. This task has included everything from gathering information from the news about ever-changing pandemic safety protocol, collaborating with CEOs and managers to create work-from-home policies and procedures, to filtering down those messages to the employees and addressing their questions and concerns. Research | Leadership | Communication This massive shift in the way that the workplace operates and how work gets done has created obstacles for every member of work teams internationally, with HR departments at the forefront of it all. Many operational HR professionals had an opportunity to really step into strategic roles, where their voices not only mattered, but were critical to business success and continuity. Although the popular take is that companies should do everything in their power to …

HR Burnout - hands folded at a desk

HR Burnout – What is it and why is it happening (now more than ever)?

Natasha JeshaniCOVID-19 Support, Human Resources Tips, Recruitment

  The term “burnout” is one that you may have heard around the office, especially in the past 19 months. But what does it mean exactly? According to the definition from mental health and wellness website HelpGuide.org, “burnout is a state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress. It occurs when you feel overwhelmed, emotionally drained, and unable to meet constant demands.” While it’s a fairly new term, it’s one that has become increasingly relevant in today’s work environments. In this 3-part series, Career Contacts is taking a deep dive into HR burnout to explore what it is, why it’s happening now more than ever, and how it’s effecting HR departments everywhere. Most importantly, we are deep diving into what we can do to combat it. Workplaces all over the world have been affected in countless ways by the pandemic. It’s changed everything from how we work, with new health and safety protocols updating day-to-day, to where we work, as many offices transition to working remotely part or even full time. It’s affected just about every aspect of the average workday and has left offices in a constant state of unrelenting change.   Greater Workload …

A group of diverse staff members sit a a large conference desk

Creating a Workplace Diversity, Equity, and Inclusion (DEI) Committee – Where to Start

Natasha JeshaniExecutive Leadership, Human Resources Tips, News

Please enjoy this sponsored post brought to you by our HR Consultant and client, Jeff So, HR Manager at Indochino MY WORKPLACE NEEDS A DIVERSITY, EQUITY, AND INCLUSION (DEI) COMMITTEE, NOW WHAT? So in 2021, it’s become more common for organizations to say there’s a “need” to have DEI given the rise in social movements like BLM, Stop Asian Hate, and Every Child Matters. You have so much to navigate and so many topics to tackle but none of this matters if the committee ends up being performative or virtuous for the sake of brand awareness. For me, as an HR leader, it’s relatively easy to lead any initiative that betters those around you, especially when it comes to our colleagues and coworkers. But know this, not every HR leader is necessarily a DEI expert but you may asked to wear that hat for your organization because honestly, who else would? On the other hand, just because you aren’t a DEI expert doesn’t mean it’s impossible to champion inclusion and foster a respectful workplace for all! Here’s how I did it (and by no means is this the only way). Before you start any committee, it’s important to have buy-in …

WFH vs WFO

WFH vs WFO* – How to Decide Which is Best For You

Natasha JeshaniCOVID-19 Support, Human Resources Tips, Job Search

*Work from home (WFH) vs Work from office (WFO) As the world begins to transition into our new reality in the aftermath of the pandemic, employers and employees alike are being faced with the question – should we go back to the office? Many companies have begun allowing room for dialogue to open up the possibility of letting staff decide for themselves which they prefer. If your workplace has started hashing out this discussion, then you know that this debate is fraught with pros and cons. So how do you decide? Career Contacts is here to help! We’ve compiled some key factors to consider as you weigh your options, and we’ve provided an interactive checklist to help you make the best call for your current lifestyle. WFH vs WFO – How to decide which is best for you Here are some aspects to think about: Commute Commuting is perhaps one of the most widely deliberated topics when discussing the pros and cons of WFH vs WFO. Depending on how far you live from your workplace, and how strenuous the drive or transit is, commuting may be one of the biggest factors that you consider when deciding where you want to …

How your team feels matters

How Your Team Feels Matters – Here’s Why

Natasha JeshaniExecutive Leadership, Human Resources Tips, Job Search

How often do you consider the feelings of your team when you make a company-wide decision? How your team feels matters. Here’s why. As organizations begin their back to work programs, many have provided surveys to get a sense of where their teams are at. While we are huge advocates of listening your people, it can do more damage if you hear them, but don’t actually do anything about what they ask for.  Let’s start with a little story.  Company A and Company B both want return to office programs in place. In both cases, the following is true:  Ideally, they’d prefer if everyone comes back 5 days a week  The staff have been working remotely since March 2020 with little disruption to revenue streams  Both have conducted surveys in which most of their staff want to remain 80-100% remote  Both are aware that not maintaining WFH options has consequences  Company A sends employees back to the office and continues business as usual with little to no support or consideration of their team’s feelings. Company B, however, considers all of the following, starting with these simple steps that we believe are vital to a strong employee experience, strategic for higher …

An employee opens a notice of employment termination

Terminating an Employee – The HR perspective

Natasha JeshaniHuman Resources Tips, News

Terminating an employee is something that no employer or manager looks forward to. When it is necessary however, you may be wondering how to go about the process in a way that’s appropriate and courteous to the employee. The Career Contacts HR and Recruitment teams* have years of experience with both filling roles for employers (our favorite part) and assisting them with the termination process. So, to help you with this often-daunting duty, here are some steps to consider: *please note that we are HR professionals and not employment lawyers; we always recommend that details surrounding the legalities of terminations go through an employment lawyer. Career Contacts proudly works with a team of employment lawyers that we are happy to put you in contact with! 1. Stay on point – less is more We know that this is not an easy conversation for either side; but we have an obligation as managers, leaders and HR professionals to be as kind and respectful as we can through the process. Being direct, to the point and succinct is kind. Being clear, honest and transparent is kind. Reserving judgement, and being the “bigger person” is kind. One of the key pieces we focus …

Returning to the Office (Post-Pandemic)

Natasha JeshaniCOVID-19 Support, Human Resources Tips

The past year and a half has been an unprecedented time in the world and that includes in the workplace. Most companies never thought it was possible to do what they do from home, and have spent time and resources to support a safe working environment, while ensuring business continuity. As companies begin to discuss bringing employees back to the office, employers may be feeling apprehensive about how to transition their team back into the workplace in a way that is safe and considerate to their employees. If you are wondering how to ensure you are keeping your employees in mind during this transition, you are already hitting our number one recommendation – talk to your employees! Here are some additional insights on how to do just that: Start by taking a look at your company’s policies and consider if any of them need to be re-written to better suit the current state of workplace environments post-pandemic. Because the landscape of the work world has continued to change so dramatically over the course of even just the past few months, this may be a good time to review your workplace’s safety/sanitation, clocking in/out, dress code policies etc. and reintroduce them …

Ready joyful TqnN 11wKas unsplash

Challenging Stigma: Mental Health in the Workplace

Natasha JeshaniExecutive Leadership, Human Resources Tips

We at Career Contacts are proud advocates of mental health awareness and wellbeing in the workplace, so in recognition of May being Mental Health Awareness Month, we’ve compiled some useful information that can help facilitate a dialogue around mental health in the office. Something important to keep in mind when considering the topic of mental health in the workplace is that mental health matters affect both employers and employees alike, so engaging in an open conversation about it can be helpful to everyone and can be instrumental in creating an office environment in which everybody feels safe and heard. MENTAL HEALTH DOES NOT DISCRIMINATE Aside from being associated with higher rates of disability and unemployment, mental health issues such as stress, anxiety, and depression can also become evident in employers’ and employees’ communication, engagement, physical capabilities, daily functioning and overall job performance. This may explain why companies worldwide are recognizing the importance of addressing this topic, and why many have introduced programs that promote both physical and mental health in the workplace. While it may seem like one more thing to add to the agenda, there have been numerous examples of these kinds of programs and workshops having proven success! …