Posts Tagged: human resources

Checking in with your teams; a message on mental health in the workplace

Checking in with your teams is really about starting from a place of authenticity, genuine care and compassion.

As many companies feel the uncertainty of the world and how their teams are doing, it is so important to take the time to check in with your teams to determine how they are coping, what they need, and how you can support. The worst thing we can do as leadership is to make assumption.

One employees' paradise is another employees' battleground.

After months of supporting our clients and teams both onsite and remotely, we worked together to come up with 5 tips on how to effectively check in with your teams:

1. Be proactive

When approaching your employees, the number one thing we would tell you, is that employees feel most supported when they don’t need the help, but know it’s available if and when they do.

This means that you don't wait for the forest to burn down, you reach out before the kindle even begins.

This holds true for everyone on the team; from your internal and external teams, remote and onsite, and the most junior employees right through to c-suite. This is the time to make everyone feel cared for and supported; contractors and employees alike.

The more you bring people together, the stronger your team will be.

2. Go beyond health & safety

With COVID creating a new reality, we are often focused on the health and safety of the teams. Career Contacts has been supporting a number of clients with ensuring that they are keeping their teams safe. Working with WorkSafeBC guidelines, we are supporting training, policies and practices, and constantly performing audits and encouraging dialogue. We are putting up signs, barriers, sanitizer and creating space for employees to feel safe while at work.

We value the health and safety of all employees but know that this goes far beyond COVID.

Through COVID, we have had discussions around:

  • Mental Health
  • Child and other dependent support
  • Ability and access to working from home
  • Burnout
  • Commute
  • Socialization
  • Building community
  • and on and on

For example, at the beginning of COVID, construction companies continued to do the work; learning as they went with the new COVID safety guidelines.

Career Contacts has had the opportunity of supporting in a number of ways to ensure that our temporary staff were feeling safe. At the beginning of each assignment, a member of our team would go onsite to check in and make sure the teams felt comfortable to raise any concerns. We also provided them with our personal numbers so they could text us throughout the day if they need to. What it felt like we were doing was ensuring social distancing, mask wearing and hand washing. What we were really doing was making ourselves available; valuing their needs over our time and providing them with assurances that we cared (because we genuinely did, and do).

3. Flexibility

Did you know that when discussing the benefits and perks of joining organizations, even above the ability to work from home, salary, benefits and vacation, is flexibility?

What does that me to us?

That people want to be treated with respect, and trust. They are adults, who have been given a list of roles and responsibilities, and want to be able to have some flexibility on how they execute against instructions.

It’s not just about the flexibility of working hours, but also in how they structure the day, how they manage their calendars, what technology they can add to create value, what process they use to reach their goals and targets etc.

4. Get out of the office/zoom

Moving employees away from their regular “office” environment, allows them to shift out of work mode, and know that the conversation is about them as people first, employees second.
We often encourage conversations that are lighter, that may even just be an opportunity to make genuine connections and build meaningful relationships that do not place all the value on what they do within the organization. If you have an office space that can be used, that’s a great way to connect physically. If not, meeting outside for a distanced walk, or even hoping on a different social platform so there is a different feel.

5. Be open yourself

As part of the leadership team, I am comfortable talking about my struggles, my insecurities, as much as I am talking about my goals and dreams. Not everything has to be about what isn’t working; sometimes it’s just about sharing where you want to see things moving, and ensuring that you are supporting that journey the best way you can.

We recently had a senior level executive assistant that was working with a client of ours for 20+ years who was facing a career dilemma. During COVID, she had a realization that she had been able to spend more time with her hobbies and creative outlets; one of which was writing.

After some discussion, we were able to approach the marketing department where she now works, and create a hybrid opportunity for her to create some news letter content that allowed her to flex her creative muscles, while still being able to continue to stay gainfully employed with her existing team.

The moral of this blog? Treat your people are whole people. Learn about what makes them happy at work, what they need to feel fulfilled, how they like to be appreciated, communicated with etc. Then, take the time to make a meaningful change in the way you work together!

Looking for some support in building out your communication and employee relations plans? Reach out to us at Career Contacts and one of our HR Consultants would be happy to provide you with an overall audit and ideation session.



Planning for 2020 – What are your Career Goals?

Welcome to 2020 – this will be the best year ever!  If you are like me, this the time to reflect on yourself – I like to think about my career, family and life in general.  It’s a great time to review things and make goals to improve yourself and life in general.

A Career Goal is a statement of your profession that you intend to pursue through your career.  A career goal may outline timelines, skills, education and experience.  With these things in mind, you can define your career goals and create an action plan.  I have found that reviewing your career goals quarterly or annually allows myself time to reflect upon these and make changes or modifications to my plans to keep me headed in the right direction.

Short term goals as well as long term goals are both part of the plan.  Short term goals can be achieved quickly; zero to five years.  Long term goals are longer, from five to fifteen years.

Here are some tips when creating and setting your goals:

  1. Be specific or measurable
  2. Be able to measure or quantify
  3. Be positive
  4. Write them down
  5. Review quarterly or annually
  6. Reward yourself as goals are achieved
  7. Think big – you will achieve more than you anticipate

Creating goals for yourself will motivate you to start and build the future you want.  It’s like having a to do list or agenda to keep you focused.

Here are few examples of goals that I have had or considered through the years:

  • Upgrading your resume
  • Starting a business
  • Volunteering or working as an intern to learn about a profession
  • Taking a computer course at at a local school like UBC, SFU, or BCIT
  • Creating or upgrading my LinkedIn profile
  • Applying for a new job or asking for a promotion
  • Joining a networking group like the Board of Trade or BNI
  • Landing that big account or client

Grab a cup of coffee or tea and sit down with yourself to reflect and create a few goals for 2020 and your career.



Good luck!


What is HR? What does HR mean?

The acronym HR has endless possibilities.  HR definitions can include Heart Rate, Human Respect, High Roller, House Rules and of course Human Resources.  For Recruiters, HR represents the Human Resources of an organization.

Human Resources

According to Wikipedia, the definition of Human Resources is:

the people who make up the workforce of an organization, business sector, or economy. “Human capital” is sometimes used synonymously with “human resources”, although human capital typically refers to a narrower effect (i.e., the knowledge the individuals embody and economic growth).

Likewise, other terms sometimes used include manpower, talent, labour, personnel, “associates” or simply people.

A human resource person or a human-resources department (HR department) of an organization performs human resource management which includes overseeing various aspects of employment, such as compliance with labour law and employment standards, administration of employee benefits, organizing of employees files with the required documents for future reference as well as , some aspects of recruitment.

HR Human Resources

The activities of the Human Resources team can be broken down into staffing, development, compensation, health and safety, and employee and labour relations.  Some examples of this are:

  • Determining the needs of staff and management
  • Recruiting and training the best employees for an organization
  • Hiring for permanent staff and management roles
  • Hiring temporary staff
  • Managing employee relations, unions and collective bargaining
  • Preparing and implementing HR policies
  • Maintaining employee records
  • Managing employee payroll, benefits and compensation
  • Managing HR policies to ensure that they align with regulations
  • Ensuring equal opportunities
  • Managing conflicts with discrimination and employee conflicts

Human Resources Staffing

As we approach the end of a decade, we also want to emphasize the need for HR at the leadership level in organizations. People are more than a paycheque, or a project that needs completing. An organization’s essence stems from their team, the culture they breed, and the difference they make in their respective communities.

We are so proud of the impact our Human Resources teams are making, both as internal support systems, and outsourced resources.

Human Resources is essential to maintaining company policies as well as promoting a positive work culture.  If you are looking for a career in HR or simply haven’t explored the services of your company’s Human Resources team, we hope this will provide better understanding of the services HR provides.

And feel free to contact us directly with any other Human Resources-related questions you may have.

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