A lot of the work we do at Career Contacts is centered around supporting candidates in their job search. One of the most challenging groups to find rewarding and meaningful work are new (high school and University) grads. As if landing that first job isn’t hard enough, they are now having to deal with less roles available, remote onboarding and limited excitement over building new relationships! What we find is that the core challenges are: Being able to demonstrate skills and experience since this may be your first work opportunity Assumptions made about maturity, reliability, and responsibility that are often perpetuated in the workforce The lack of confidence in hiring managers to onboard remotely PRO TIP: Our HR Consultants at Career Contacts are equipped to support hiring managers to feel confident onboarding, managing, rewarding, and providing feedback – all remotely! For new grads specifically, when taking on your job search, here are a few things to remember: Take the time to write a proper resume and cover letter First impressions matter and this will be your first introduction to the place you’re hoping to work for, so you want to make yours count! Take note of any applicable skills that …
Interview with Tolu Aladejebi – Black in Hospitality
When Tolu and Natasha first met, it was amazing how connected they both felt. It wasn’t an if, but a when in terms of finding ways of working together. Almost immediately, they began to brainstorm and neither could have expected the types of opportunities that presented itself. Being a Recruitment and HR firm, DEI has always been infused into the work we have done here at Career Contacts. When it came time to celebrate Black History Month, we wanted to ensure we were honouring it in a way that was authentic and lacked the performance we often see. If we wanted to be true Ally’s we wanted to amplify the voices of black (women) and share their stories, their businesses, and their advocacy. We decided that the idea of interviewing Tolu on her work (both with us and what is to come) aligned to our recruitment work, our DEI work and her ability to use her voice to share her (work) story! We love learning about how candidates got to where they are today. Follow us as Tolu shares a bit about her path! Q: What was your first job coming out of school? A: Wow! My first job after …
Tips on Staying Safe at Work – on a worksite
This week we want to discuss a few pro tips on how to remain safe on a worksite! A typical worksite already has so many existing safety precautions in place, but it is important to have a set list of COVID-19 safety protocols as well. Although health and safety should always be at the forefront of everyone’s mind, it is especially important now with the increased risk in contracting an illness through interaction. Any labour position on an active site involves a lot of, well, labour! By using your hands and collaborating with your team throughout the day, it is crucial you follow safety protocols and procedures to reduce the spread of COVID-19 and protect both yourself and your colleagues. Wear your mask Plain and simple, make sure to bring your mask everywhere you go and wear it in all public environments (not just work). This will effectively limit the germs you spread, as well as protect yourself from others. Invest in one or two reusable masks that you are comfortable wearing for long durations and use them for work only. By doing so, you will be limiting work exposures to your home life, as well as remaining prepared for …
Top 5 Ways to Stay Safe at the Office
At Career Contacts, we often write blogs based on the conversations we are having with hiring managers and candidates. Top of mind for candidates going back into the office lately is around how to ensure they are keeping safe (and leadership is looking to ensure they are doing their part too). This week, we wanted to share our top 5 most rewarding ways to stay safe in your office environment during the pandemic. Although they may seem like easy things to do, they hold a much deeper value than people may assume. Remember to PLEASE stay home if you are experiencing any symptoms of COVID-19, no matter how small! This is by far the most important step when practicing safe living during this time. This will effectively flatten the curve as well as not only protect you, your loved ones and your bubble, but it also protects all those you may encounter! Think of it as you actively protecting so many people by simply being cautious. No matter how small or insignificant your symptoms may be, it is safer for us all if you stay home. Be sure to express your concern to your employer and bubble, and proceed to …
6 Tips to Make a Great First Impression at Work or In a Job Interview
Making a great first impression can be deal maker, or a deal breaker. First impressions are made in the first 6 seconds that you meet someone. We want you to make a meaningful impact when you are meeting someone for the first time, whether it is at a job interview, networking or at a social event. Meeting people for the first time is easy for some people and hard for others. This has less to do with the battle of introverts versus extroverts, and more to do with feeling equipped to know what to do and say when you walk into a room (or log into a screen). When I am interviewing and recruiting, I try to put people at ease. At Career Contacts, our entire HR and Recruitment team is trained to focus on people first. This means that we walk into every interaction with a hope that we will get to know who you are, and what you are passionate about doing in your professional lives. Here are a few tips to make a great first impression (and a bonus top on making a lasting impression): A bright smile and a friendly “hello” is what’s needed to immediately …
Checking in with your teams; a message on mental health in the workplace
Checking in with your teams is really about starting from a place of authenticity, genuine care and compassion. As many companies feel the uncertainty of the world and how their teams are doing, it is so important to take the time to check in with your teams to determine how they are coping, what they need, and how you can support. The worst thing we can do as leadership is to make assumption. One employees’ paradise is another employees’ battleground. After months of supporting our clients and teams both onsite and remotely, we worked together to come up with 5 tips on how to effectively check in with your teams: 1. Be proactive When approaching your employees, the number one thing we would tell you, is that employees feel most supported when they don’t need the help, but know it’s available if and when they do. This means that you don’t wait for the forest to burn down, you reach out before the kindle even begins. This holds true for everyone on the team; from your internal and external teams, remote and onsite, and the most junior employees right through to c-suite. This is the time to make everyone feel …
Top 5 reasons to use an employment agency
At Career Contacts, it is so important to us that our teams believe in the work we do, and how we do it. The best way to represent any brand is to truly believe you align with it, that you are doing meaningful work, and making a real difference! We invited about newest (and most junior) recruiter to write about her thoughts on how we work here at Career Contacts and are excited to share her thoughts with you on the blog today! Based on her research on what we do, and our industry as a whole, here are Rheannon’s top 5 reasons to use an employment agency: There is no charge to you as a candidate! Many are misinformed when it comes to how we assist candidates find work in their ideal fields. We are working on behalf of our clients to find them the most qualified applicants, and all costs are the responsibility of that organization. As a candidate, our services to you are of no charge and you will not pay any fees at any time. Whether you have been successfully considered for a position, are new to our agency, or a returning candidate, we will be …
How to Transition to a New Role without Burning Bridges
At Career Contacts, we are constantly supporting candidates as they transition from one company to the next. It is so important to support them in landing their dream jobs, without leaving a storm behind. We believe strongly in the power of relationships and today, our newest team member, Reena, is going to share her experience transitioning from her previous company. I have been humbled by my transition into a new role, as it has been done by creating meaningful connections rather than burning bridges. As I leave for a new role, my outgoing employer is happy for me and has also encouraged me to visit and stay in touch. My last day was very bittersweet, as I had a lot of conversations with those who I brought onto the team thanking me for giving them a chance to join the team. I took chances on people and looked for a true fit on both ends and sometimes that meant taking a chance on those who did not have as much experience as we were looking for. This whole process has reminded me why I love doing what I do and has me excited for the next chapter. When you are …
Five Tips to Ace Your First Virtual or Zoom Interview
As we are all practicing social distancing due to COVID-19, job interviews and our point of contact with one another has changed; it’s a new and changing world out there! Recruiters, interviewers and hiring managers are now using online platforms to connect with people they are meeting with for the first time. First interviews or virtual interviews are often online with platforms such as on Zoom, Facetime, Microsoft Teams as well and other virtual sites. Here are a few tips to be successful in your next remote interview: Dress professionally. Although you are at home dress as you would for an interview. Dress from the shoes up – be prepared to close a door, window or get up from your desk. Make sure the area you are sitting in is neat and tidy. If the camera drops or you have to get up form your desk you want to be fully dressed and prepared. Have eye contact with the camera. Be eye level with the camera so that the person you are talking with is not looking up or down at you. Situate yourself at a desk or table without interruptions. A loud TV, barking dog or …
Looking for a Job after Graduation – a few ideas to get started
Starting a job search after graduation, especially during COVID is new for all of us. Breaking into your new profession or finding that dream job takes patience and determination. Here are a few ideas to get started: Identify Your Strengths & Highlight It is important that you quantify or highlight achievements on your resume as you start to apply for jobs. When starting a new career, you might have limited or no experience, that is ok and should be expected from hiring mangers. In this case, identify your transferable skills such as customer service, attention to detail, accuracy, relationship building, follow up, sales etc. These are “soft skills” but hold a lot of value for a lot of different types of positions and industries. Other items to highlight are volunteer work, school or sport leadership roles, research or internships. Update Your LinkedIn Profile Update your resume on LinkedIn, make sure it’s up to date, and let your network know that you are “seeking opportunities”. You may have a contact refer a new job opportunity to you, that you that you would not have otherwise been aware of. Also, did you know recruiters and hiring managers can see your profile and …
5 Industries That Are Still Hiring
We know the job market has taken a steep dive in the last few months. In BC, according to our PM, Justin Trudeau, they “received over 500,000 applications compared to just under 27,000 applications for the same week last year,” in reference to employment insurance. Instead of focusing on the downward job market, we wanted to take a moment to highlight a few industries that we are currently working within that are still hiring. Everyone knows that tech companies (for the most part) have adapted well, or did not need to adapt much at all. Many still continue to be hiring. While we are working with many tech firms, here are some industries that you may not have considered, that are doing some really meaningful work! If you are looking for work, don’t hesitate to reach out to us at Career Contacts for more information.
What to wear to a remote job interview
When going to a job interview, first impressions really count. Now that a lot of interviews are going remote, many are forgetting that you are still about to make a first impression, and your appearance counts. Dress with confidence and style; be polished and professional. Here are some tips for you: Find out what the dress code is Ask what the dress code is when setting up the job interview. This will give you a hint on what they are expecting, and also give you a glimpse of their culture too! Be conservative with what you choose If the job interview is at a formal office, dress the way you would on your first day, unless told otherwise. If it is a casual office, and jeans and t-shirts are worn, you should still do a more business variation of this to look put together and like you put in effort for the interview. Wear clothes that fit Don’t wear clothes that are too tight or too loose to the job interview. Both are inappropriate and will make you look less put together. Wear clean clothes Even over zoom, we can tell when your clothes are dirty, and it gives off …
Guest Blog: The New Customer Relationship
At Career Contacts, we are firm believers in #collaborationovercompetition and we have built our company on that premise. We are excited to feature Azzra Bardai, a customer success expert, who can provide some insight and tips for our growing list of clients on how to adapt and form the new customer relationship! The current global health and economic pandemic has forced us to transform in a very short period of time. Conversations are shifting to developing a return to work strategy focused on the path to recovery, but we must also continue to focus on our customer relationships. The shifts in social and business behaviours will impact all of us and the importance of building relationships with our customers is top priority. Customers are at the forefront of what we do, customers expectations were already on the rise pre-COVID and will continue to shift. Corporate social responsibility is driving a new standard for how we work with our customers and the value we deliver to our customers will need to be maximized. Deepen your existing customer relationships and foster new ones Now is the time to move away from the standard customer relationship and create a new standard. The new …
10 Ways to Organize and Optimize for the Future of Work
As we entered a new year and a new decade, we as a global society were thrown into unprecedented times with the outbreak of the COVID-19 virus. Employers are still reeling from adjusting to a work-from-home structure, an uncertain future and for some, complete shutdown and the letting go of valuable employees. Coming out of all the turbulence, are countless new opportunities for organizations to uncover a new way of work. One such opportunity is using this interim period to review and take inventory of processes, templates and other supporting and supplementary documents that are currently in place. At Career Contacts, we continue to grow our team slowly, and strategically. Most recently, adding a Director of Partnerships, to support our clients in their need to create a new way of work – one that is organized, and optimized, for the future of work. These reviews will allow organizations to identify the current state of affairs, and determine what gaps there are. The next stage would be to implement the required changes and begin to create new tools as needed. You know, all the things that we say we will do when we have time, when things slow down, when the …
Effectively Onboarding your Remote Teams
Our favorite part of onboarding is the feeling of knowing that you are welcoming someone new into your fold. Onboarding is going to look different as we begin to transition teams back into the workforce. This transition will likely be slow, and many will begin with a remote onbaording process to reduce physical contact where possible. Doing so remotely will never feel exactly the same, and we don’t believe that its necessary to pretend otherwise. We value our current onboarding programs that are onsite, but also know it’s important for companies to be given options as they pivot their businesses. Instead, at Career Contacts we are inviting our clients to take on a new way of onboarding that reflects the new normal. We encourage you to look at incorporating some of these new ideas and as always, we are available to support with a more customized plan for your specific team! Be mindful of who is home In this climate, we know that not only are your employees being forced to work from home right now, but their families are likely at home with them. Be mindful that your onboarding process respects their individual work environments at home. Our team …
Effective Strategies to Offboarding Teams
Employee exit management (often referred to as offboarding), is an intentional process of separating an employee from their employer. There are many ways to provide a proactive solution for temporary and permanent layoffs. Being proactive ensures that you have action items in place well before the employee is told they are no longer going to a part of your team. Below are our top 5 things to consider when offboarding proactively: Be empathetic from start to finish You will see this threaded through all that we do. We believe whole heartedly that people will always give what they get. The better you treat them, at every stage of their career, the better they will leave your organization. A layoff is likely not expected or desired and therefore, can take some time to process. Be prepared to give them the time they need to be “ok” with your decision. Ensuring your teams experience a graceful offboarding process will be paramount to the relationship you keep with your remaining employees and will be the basis on which your employee brand and culture stand on. Get constructive feedback Ensure that you give the employee the ability to share their thoughts on what …
How to feel “unstuck” while feeling “stuck” at home
Most of us are currently following the stay at home orders that have been instituted all over the world. I have been hearing a lot of people saying things like “I just feel stuck” or “I feel like this is wasted time”. The fact is, most of the world is in the same situation, so feeling like you are getting left behind as the world is moving forward simply isn’t the case, we are all in the same boat. Mindset is key in this situation. It’s important that you are choosing to see the silver lining of this extra time as the chance to use it however you feel works best for you. For some, that will mean some much needed down time, for others, it might be getting in that quality time with the kids that you have been missing. For others, it can be a time to grow your skills and knowledge to set you apart when the world returns to normal. Here are some ideas of great ways to keep that stagnant feeling at bay! Take an online class Utilize some of the wonderful online learning platforms to deepen your software skills, learn about how other people …
5 ways to show your remote teams you care
Now that we are working as a 100% remote team, being away from each other daily has been the hardest adjustment for us. As Leadership at Career Contacts, Andrea and I love planning impromptu ways to ensure the teams know we care. Under normal circumstances, that might mean team lunches or afternoon bubble tea runs (we clearly show our love through our stomachs). Now that we can’t do these things, we’ve come up with new ways to show our team some love. We also took inspiration from what other organizations are doing and are offering and wanted to share! Before we begin, we must recognize and acknowledge that this is a really hard time for companies financially so big expensive gestures are not ideal. Here are some modest ways to show appreciation, while still maintaining a sense of fiscal responsibility. 1. Don’t stop celebrating birthdays Let your remote teams know you’ve remembered by planning a surprise virtual birthday party. Everyone can show up whatever video platform you’re using with a sign telling them why they are appreciated. The cost is low, the time to plan is light and most importantly, the impact is high. 2. Remind them that you care …
Podcasts I’ve Been Listening to While Working From Home
Now that I’ve been working from home, I’ve been taking advantage of the extra downtime by doing things I normally wouldn’t have time to do. One of the things I’ve been enjoying is listening to podcasts – it’s something I’ve always wanted to get into but never get around to. Whether it’s educational podcasts, crime/mystery podcasts (my personal favourite category!), or lifestyle podcasts, there’s something for every mood I’m in. Below are the five podcasts that are currently on my Spotify rotation: Optimal Finance Daily I’ve always felt finance was a daunting subject, so I kept putting off learning about. But now that I’m stuck at home 24 hours a day, there’s no excuse for me to procrastinate. This podcast is great because each episode is about 10 minutes long and gives very digestible and accessible information. Topics range from “Should I buy or rent my home” to “Preparing for financial emergencies or unexpected expenses.” They put out a new episode daily, so there is always something new to learn about! The Savvy Psychologist’s Quick and Dirty Tips for Better Mental Health (@quickdirtytips) This is an all-time favourite podcast of mine because it applies psychology to all areas of life …
Supporting Your Teams Suffering From Anxiety
Anxiety is essentially our brain’s response to imminent danger; for someone with an anxiety disorder that signal functions less like a motion light and more like a lighthouse. But in a time like this where that signal is firing for so many people all around the planet, knowing how to support your team members and loved ones with already present anxiety issues is more important than ever. Here are a few key things to keep in mind when speaking to someone struggling with anxiety: Don’t downplay their feelings… Everyone is entitled to how they are feeling. Saying things like “don’t get worked up,” “everyone feels like this,” and “it really isn’t a big deal,” while coming from a place of helpfulness can have the opposite effect. In this global climate, suggesting that being fearful is overreacting can cause their anxiety to shift to worrying that you may not be taking the appropriate precautions which just adds more things to the list of worries on their mind. Also, it may be second nature to suggest that it is not a unique feeling and attempt to offer perspective with “at least…” statements but that can make it seem like their anxiety …
Keeping Remote Teams Connected
We are officially on week 3 of a 100% virtual Recruitment and HR team and although we miss being in the same physical space, we are also really proud to be doing our part and staying home. As a newly formed remote team, we have been feeling really connected after creating our own process and thought we would share some of our favorite “social” events. Virtual Happy Hour Every Friday, we get our entire extended remote team together for a virtual happy hour. We all catch up on how we are doing, our wins, our struggles and just support one another. This isn’t about productivity, it’s about genuine connection. We care about each other and want to make sure we are all ok. We are in this together so it’s important that we all know we can lean on one another. It’s also a fun time to brainstorm new ideas and get our whole team together! Coffee Chats In smaller remote groups, we connect by video or phone, with a coffee in hand. These are generally shorter connections with only a few people, to connect on a deeper level. This might be to solve a work problem, come up …
The Power of the Phone Interview – Part 1
This is day 11 of total social isolation for our team due to COVID-19. That means in some of our cases, the kids or pets are home, are significant others are around, and as Recruiters, that means interviewing from home. At Career Contacts, we have a really robust screening process, and an important piece of that is the phone interview. Some of the perks of a strong phone interview are: Reducing unconscious bias Saving time (and therefore, money) Improved candidate experience (when done correctly) Increased quality of the hire by adding a step in the process Now that our hiring managers are also conducting phone interviews, we’ve received a lot of questions on the do’s and don’t’s of phone interviews and thought we’d share our list! DO: Talk about salary When possible, we encourage companies to be transparent with this process. If you are paying fairly, there should never be a worry of “leaving money on the table”. I also personally am a big fan giving candidates a range, and encourage them to share theirs. Talk about culture fit / add Instead of expecting them to know what you’re all about, take the time to share a bit about your …
Working From Home Blog Series
Part 1: The Benefits of Your Employees Working From Home Employees have been asking to work from home (or remotely) for years. Over time, this has become more common to work from home, but is still not how most organizations operate. At the most, employees have options to work from home on occasion, and are rarely doing their roles 100% remotely. Now, with the Corona Virus, COVID-19, employees are being asked to work from home with little notice, and less support. Let’s take advantage of this opportunity to enjoy the benefits of working remotely., but also support employees in being successful at home. Here are a few of the benefits you may experience, depending on your role in the company. Benefits to the company: Companies are all upgrading IT so that employees are efficient with time and accessibility Companies are able to show (not just tell) that they put trust in employees Employees working remotely are often more productive (less interuptions) Remote meetings are often more time effective and shorter in length Companies are able to hire employees from anywhere in the world – global reach! Allowing employees to work remotely is one of the best perks you can give …
How to Answer the “What is Your Weakness” Question Effectively?
Interviews are stressful – you want to be organized and appear to be fully qualified for each job you apply to. When getting ready and prepared for a job interview, it is important to think of the questions you may be asked and be ready with great responses. One of the most common questions that still gets asked is some variation of “tell me about your weaknesses”. Let’s get ready for this one together! First, let’s consider why interviewers ask questions about your weaknesses. They ask about weaknesses to see how and if candidates will fit into their organization when it comes to taking ownership. They also want to see if a candidate has the ability to recognize their imperfections and then be able to implement strategies to learn and grow to overcome them. Employers care about the process of coming back from errors, more so than the mistake itself. Do not reply with “I am a perfectionist” or “I work too hard”. It can be tricky to identify weaknesses. One way to communicate positively about a weakness is to identify a skill or a trait that you are learning or have learned to overcome and that has now become …




