Career Contacts

Do you know the difference between an Executive Assistant and a Personal Assistant?

Natasha Jeshani — Mon, 02 Mar 2026 16:29:13 +0000

Most people think they do. In many Family Offices, the lines blur and that’s where misalignment, burnout, and poor hiring decisions begin. Today, let’s break down the difference and why it matters more than you think. EA vs. PA: Not Just Titles An Executive Assistant supports the business leader. A Personal Assistant supports the person. On paper, that seems simple.In reality, and especially in a Family Office, it’s anything but. What an EA Typically Owns An EA operates at a strategic level. They manage: A strong EA understands the business.They anticipate operational impact.They protect executive time with strategic judgment.They are business operators in assistant titles. What a PA Typically Owns A PA supports the personal ecosystem of the principal, and often the family. They manage: This role requires: And here’s the nuance many overlook: The PA role in a Family Office often carries emotional proximity, privacy exposure, and lifestyle complexity that not everyone is prepared for. Why This Matters in Family Offices In many FOs, leaders say: “We just need someone who can do both.” That can only happen with strong pre work, strategic recruitment process, and a very well established onboarding and training program. The balance we provide at ...

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Why ‘Quiet Firing’ is Bad for Business

Natasha Jeshani — Thu, 03 Apr 2025 20:57:58 +0000

We’ve all heard about Quiet Quitting—when employees slowly disengage from organizations, doing the bare minimum to stay employed. Now, a new workplace trend is making waves: Quiet Firing. Unlike its name, this practice is far from silent in its consequences. Organizations may think they’re being kind by avoiding direct conversations about performance or fit, but in reality, they’re creating toxic workplace cultures that lead to resentment, burnout, and ultimately, higher turnover. Let’s dive into what Quiet Firing is, why it’s harming businesses, and—most importantly—what leaders should be doing instead. Quiet Firing happens when managers or organizations subtly push employees out instead of directly addressing concerns (just shy of constructive dismissal). This can look like: 🔹 Withholding growth opportunities – No promotions, no raises, no challenging project 🔹 Excluding employees from key decisions – Making them feel isolated or undervalued 🔹 Failing to provide meaningful feedback – Letting someone stagnate instead of helping them improve 🔹 Micromanagement or neglect – Either breathing down their neck or ignoring them completely. At its core, Quiet Firing is passive-aggressive offboarding—instead of letting someone go with dignity and clarity, companies make their work experience so uncertain that they choose to leave. Think it’s cheaper than ...

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Navigating Performance Reviews During Long-Term Leave: Essential Tips for Employees and Employers

Natasha Jeshani — Thu, 18 Jul 2024 19:30:58 +0000

As a fractional HR consultant at Career Contacts, I often encounter employees and employers uncertain about how to handle performance reviews during long-term leave. Whether it’s parental leave, medical leave, or other extended absences, ensuring that your performance is evaluated fairly and comprehensively can significantly impact your ongoing career success. If you’re planning to take long-term leave this year, it’s essential to address how your company will manage your performance review in your absence. Key Questions to Address Before Taking Long-Term Leave: Will You Miss Your Performance Review? Long-term leave often coincides with the time when annual or bi-annual performance reviews are conducted. If you’re not present for the review, it’s essential to understand whether the review will be postponed, skipped, or conducted in your absence. Missing out on this crucial feedback session can leave you without valuable insights into your performance and areas for improvement. How Will Your Performance Be Evaluated? Evaluation criteria can become complex when an employee is on long-term leave. It’s important to clarify with your employer how your performance will be assessed during this period. Will they consider the work you’ve done up until your leave? Will there be any adjustments or special considerations given ...

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Insights and Strategies on “Quiet Vacationing”

Natasha Jeshani — Thu, 23 May 2024 23:38:32 +0000

Topic: Supporting Employee-Centered Time Off Policies Our clients know we are not fans of gimmicky terms lick quiet quitting, and now, quiet vacationing. It minimizes genuine concerns in organizations, often stemming from poorly built, often outdated programs and policies. As HR Consultants dedicated to enhancing recruitment, retention, and employee development strategies, we recognize the growing trend of ‘quiet vacationing’ as an opportunity for organizations to increase communication, improve leadership and address problems head-on. “Quiet vacationing” reflects the need for more flexible and supportive time off policies. Millennials, in particular, have found creative ways to manage their work-life balance, often without openly communicating with their managers. Quiet vacationing is behaviours such as moving the mouse but not working, taking laptops to personal appointments, and even taking off early in the hopes that ‘no one will notice’. It generally comes from a place of feeling like the culture of an organization is one that does not appreciate self-care, personal time off, and transparency with PTO programs and policies. To be clear, if employees do not feel safe to ask for earned time off, this is very much an employer problem, not an employee problem. So what is Quiet Vacationing? Nearly 4 in ...

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Effective Interviewing Techniques

Natasha Jeshani — Mon, 22 Apr 2024 20:45:32 +0000

Asking the Right Questions and Assessing Cultural Fit Interviewing is a critical step in the hiring process, allowing you to assess candidates’ qualifications, skills, and cultural fit within your organization. Effective interviewing techniques help you gather valuable insights and make informed hiring decisions. In this blog, we will explore key strategies for asking the right questions and assessing cultural fit during interviews. Prepare Structured Interview Questions Develop a set of structured interview questions that align with the job requirements and desired competencies. These questions should be consistent across all candidates to ensure fairness and facilitate effective comparison. Structure your questions to elicit specific examples of candidates’ past experiences, problem-solving abilities, and relevant skills. This approach provides more insightful responses and helps you assess candidates objectively. Use Behavioral Interview Questions Behavioral interview questions focus on candidates’ past experiences and behaviors to predict future performance. These questions typically begin with phrases like “Tell me about a time when…” or “Give me an example of…” By asking candidates to provide specific examples, you can assess their abilities, decision-making skills, and problem-solving approaches. Behavioral questions help uncover candidates’ competencies and provide a basis for assessing their fit within your organization. Assess Cultural Fit Cultural ...

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Navigating the Candidate Experience

Natasha Jeshani — Tue, 26 Mar 2024 20:21:46 +0000

Creating a Positive Recruitment Journey The candidate experience plays a pivotal role in attracting top talent and shaping their perception of your organization. A positive recruitment journey not only helps you attract qualified candidates but also enhances your employer brand and fosters a positive reputation. In this blog, we will explore key strategies to navigate the candidate experience and create a positive recruitment journey. Clear and Transparent Communication Effective communication is essential for a positive candidate experience. Provide clear and timely communication throughout the recruitment process, keeping candidates informed about the status of their application, interview schedules, and next steps. Be transparent about the job requirements, expectations, and the overall recruitment timeline. Open lines of communication build trust and demonstrate respect for candidates’ time and efforts. Streamline the Application Process Simplify and streamline the application process to make it user-friendly and efficient. Optimize your career website and online application portal to ensure a seamless experience for candidates. Minimize the number of required fields and eliminate unnecessary steps. Enable the option to upload resumes and cover letters easily. A user-friendly application process reduces frustration and encourages more candidates to complete their applications. Personalize Interactions Tailor your interactions with candidates to create ...

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The Role of Soft Skills in Recruitment

Natasha Jeshani — Fri, 08 Dec 2023 18:59:41 +0000

Identifying and Evaluating Essential Traits In today’s dynamic work environment, soft skills play a crucial role in determining an individual’s success and contribution to an organization. While technical skills are important, soft skills, such as communication, teamwork, and problem-solving abilities, are equally essential. In this blog, we will explore the role of soft skills in recruitment, and provide guidance on how to identify and evaluate these essential traits during the hiring process. Identify Relevant Soft Skills Start by identifying the soft skills that are most critical for success in the specific role and within your organization. Consider the job description, the team dynamics, and the organization’s values and culture. Common soft skills include communication, teamwork, adaptability, problem-solving, leadership, time management, and emotional intelligence. Tailor your evaluation criteria to focus on the soft skills that align with the position’s requirements. Incorporate Behavioral Questions Behavioral questions are effective in assessing soft skills. Ask candidates to provide specific examples of how they have demonstrated certain soft skills in their previous roles or experiences. For example, “Can you describe a time when you had to work collaboratively to solve a problem?” or “Tell me about a situation where you had to adapt to unexpected ...

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Understanding the Holiday Burnout Phenomenon: Managerial Training to the Rescue

Natasha Jeshani — Wed, 08 Nov 2023 21:36:42 +0000

The holiday season, with its festive cheer and family gatherings, is often considered the most wonderful time of the year. However, for many employees, it can be a time of increased stress and burnout. As the holidays approach, the pressure to meet year-end goals, manage workloads, and balance personal commitments can become overwhelming. In this blog, we explore why burnout escalates as the holidays get closer and discuss the type of training managers should consider taking and providing to help their teams navigate this challenging period. Why Burnout Intensifies During the Holidays: Managers play a critical role in helping employees navigate the holiday season while maintaining their well-being. Here are some key areas of training that can make a significant difference: Training Benefits for Managers: Training Benefits for Employees: As the holiday season approaches, taking proactive steps to address burnout through effective managerial training is a win-win for both employees and organizations. By equipping managers with the tools and skills needed to support their teams, businesses can ensure a happier and more productive workforce during the holiday rush and beyond. After all, a stress-free and joyful holiday season is a gift worth giving, and it all starts with effective leadership.

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Retention Starts with Recruitment

Natasha Jeshani — Thu, 26 Oct 2023 23:20:40 +0000

Strategies for Hiring and Retaining Top Talent Hiring and retaining top talent is crucial for the long-term success of any organization. Retention begins with effective recruitment strategies that attract and engage the right candidates from the start. In this blog, we will explore strategies for hiring and retaining top talent, ensuring a strong and committed workforce. Define Clear Job Requirements and Expectations Start by clearly defining the job requirements and expectations for each position. This includes outlining the necessary skills, qualifications, and experience needed for success in the role. By setting clear expectations from the beginning, you attract candidates who are genuinely interested and qualified, increasing the likelihood of long-term retention. Showcase Your Employer Brand and Company Culture During the recruitment process, showcase your employer brand and company culture to potential candidates. Highlight your organization’s values, mission, and unique aspects that make it an attractive place to work. Candidates who resonate with your company culture are more likely to stay engaged and committed in the long run. Implement a Comprehensive Selection Process Develop a comprehensive selection process that goes beyond just evaluating technical skills. Incorporate assessments, interviews, and reference checks to gain a holistic understanding of candidates’ abilities and fit ...

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Boosting Employee Engagement and Retention as Q4 Begins

Natasha Jeshani — Wed, 20 Sep 2023 21:19:30 +0000

As the final quarter of the year approaches, businesses are presented with a unique opportunity to reenergize their workforce and ensure that their employees remain motivated, engaged, and committed to their roles. The start of Q4 is an ideal time for organizations to implement strategies that support their teams, ultimately leading to increased employee engagement and retention. As an extension of your HR and Leadership teams, the Fractional HR Consulting division of Career Contacts will support your team to: Recognize Achievements and Set Clear Goals At the outset of Q4, take a moment to acknowledge your team’s accomplishments thus far. Recognize their hard work and dedication throughout the year. Simultaneously, set clear, measurable goals for the quarter ahead. By doing so, you provide employees with a sense of purpose and direction, motivating them to strive for success. Foster a Positive Work Environment A positive workplace culture can significantly impact employee engagement and retention. Encourage open communication, collaboration, and recognition of each team member’s contributions. Ensure that your employees feel valued and supported in their roles. Offer Professional Development Opportunities Q4 is an excellent time to invest in your employees’ growth. Consider offering training programs, workshops, or opportunities for skill development. ...

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The Pay Transparency Act

Natasha Jeshani — Wed, 16 Aug 2023 17:33:37 +0000

Promoting Fairness and Equity in British Columbia In recent years, the issue of pay equity and transparency in the workplace has gained significant attention worldwide. In an effort to address these concerns and promote fairness and equality, British Columbia introduced the Pay Transparency Act. This groundbreaking legislation aims to bridge the gender pay gap, enhance workplace transparency, and empower employees to advocate for their rights. The Pay Transparency Act, which came into effect on January 1, 2022, is designed to combat wage discrimination and promote pay equity in BC. The Act mandates that employers provide employees with information regarding their wages and benefits, as well as the wages and benefits of their colleagues in comparable positions. Key Provisions of the Pay Transparency Act 1. Pay Transparency:Under the Act, employers are required to disclose the salary range for each available position within their organization. This provision allows employees to have a clear understanding of the potential compensation they can expect for a particular role, minimizing the risk of wage discrimination. 2. Prohibition of Pay Secrecy Policies:The Act prohibits employers from implementing policies that prevent employees from discussing or disclosing their wages with their colleagues. By eliminating pay secrecy, employees are empowered ...

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Effective Employee Retention Strategies

Natasha Jeshani — Wed, 26 Jul 2023 18:57:44 +0000

Building a Strong and Engaged Team In today’s competitive job market, attracting and retaining top talent is crucial for the success of any organization. Employee retention not only saves time and resources on recruitment but also fosters a positive work environment and drives long-term growth. In today’s blog, we will explore effective employee retention strategies that can help you build a strong and engaged team. 1. Create a Positive Work Culture Foster a supportive work environment that values open communication, collaboration, and recognition. Encourage work-life balance and provide opportunities for professional growth and development. 2. Competitive Compensation and Benefits Offer competitive salaries and benefits packages to attract and retain top talent. Regularly review compensation structures to ensure they remain aligned with industry standards. Did you know? Career Contacts can conduct a total compensation audit to help you to explore your options from a third party perspective to help you leverage standard and new compensation strategies. Reach out to our HR division today for support at hr@careercontacts.ca 3. Provide Meaningful Work Assign employees tasks that align with their skills, interests, and career aspirations. Offer opportunities for challenging projects, learning, and professional development. 4. Recognize and Reward Implement recognition programs to acknowledge ...

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The Gig Economy: Harnessing the Power of Part-Time and Temporary Workers

Natasha Jeshani — Wed, 12 Jul 2023 17:21:32 +0000

In recent years, the gig economy has emerged as a significant force, transforming the way people work and the nature of employment. Part-time and temporary workers play a crucial role in this growing trend, bringing flexibility, innovation, and unique skillsets to various industries. In this blog, we explore the gig economy and shed light on the importance of part-time and temporary workers in today’s dynamic labor market. Embracing Flexibility: The Rise of the Gig Economy The gig economy offers individuals the freedom to choose when, where, and how they work. This flexibility appeals to a wide range of individuals, including students, retirees, parents, and those seeking additional income or pursuing personal passions. Work-Life Balance Part-time and temporary work arrangements allow individuals to strike a balance between their personal and professional lives. Workers have the flexibility to schedule work around other commitments, such as education, caregiving, or pursuing personal interests. Work life balance is not something organizations can effectively incorporate and offer without proper planning, and formal implementation. Looking to level up your policies, programs and train your managers on how to support this ‘new to many’ wave? Our sister company, Training Arch can help – learning more at www.trainingarch.com. Diverse ...

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The Evolution of Retirement: Preparing for a New Era

Natasha Jeshani — Wed, 05 Jul 2023 20:46:17 +0000

Retirement has long been viewed as a well-deserved period of relaxation and leisure after years of hard work. However, the concept of retirement is undergoing significant changes as societal, economic, and demographic shifts reshape the landscape. In this blog, we will explore how retirement has changed and how individuals are preparing for this new era of post-work life. Redefining Retirement: From Endings to New Beginnings Traditionally, retirement marked the end of one’s working life. However, many individuals today see retirement as an opportunity for new beginnings, personal growth, and continued engagement. They are redefining retirement as a time for exploration, pursuing passions, and contributing to society in meaningful ways. Encore Careers More retirees are embracing “encore careers” or “second acts” by pursuing work in different fields or starting their own businesses. This provides a sense of purpose, continued income, and intellectual stimulation, challenging the traditional notion of retirement. Volunteerism and Philanthropy Retirees are increasingly engaging in volunteer work and philanthropic endeavors, leveraging their skills and experience to give back to their communities. This not only creates a positive impact but also provides a sense of fulfillment and social connection. Shifting Retirement Models: From Traditional Pensions to Self-Directed Plans The shift ...

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Embracing the Arrival of AI

Natasha Jeshani — Tue, 27 Jun 2023 18:37:50 +0000

Exploring the Impact on Jobs and Industries As the digital revolution continues to reshape the business landscape, one of the most significant advancements that has garnered attention is Artificial Intelligence (AI). AI technology is rapidly evolving, transforming industries and revolutionizing the way we work. In this blog, we will explore the arrival of AI and delve into the jobs and industries that are expected to undergo significant transformations as a result. Automation Revolution: Job Disruption and Transformation AI-powered automation is set to revolutionize various job roles, leading to both disruption and transformation across industries. While some jobs may become obsolete, new opportunities will emerge, requiring a shift in skillsets and the adoption of a growth mindset. Manufacturing and Logistics: Repetitive assembly line tasks may be automated, impacting jobs such as manual laborers and machine operators. AI-driven supply chain management can optimize logistics, potentially affecting roles in warehousing and transportation. Roles Career Contacts has supported in the last 6 months include: Customer Service and Support: Chatbots and virtual assistants are increasingly handling customer inquiries, affecting traditional customer service roles. Human agents will focus on complex issues that require empathy, problem-solving, and personal interaction. Roles Career Contacts has supported in the last ...

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Leveraging AI* to Empower HR Leaders

Natasha Jeshani — Tue, 20 Jun 2023 22:07:29 +0000

Exploring Opportunities and Considerations In today’s fast-paced and technologically driven world, Artificial Intelligence (AI) has emerged as a powerful tool that is transforming industries across the board. Human Resources (HR) leaders, tasked with managing an organization’s most valuable asset—its people—can greatly benefit from harnessing the potential of AI. By embracing AI-driven solutions, HR leaders can streamline operations, enhance decision-making, and optimize talent management processes. However, implementing AI in HR comes with its own set of considerations. In this blog, we will explore the ways AI can support HR leaders and the key areas they need to consider when applying AI to their work. Efficient Talent Acquisition One of the primary responsibilities of HR leaders is to attract and recruit top talent. AI can revolutionize the talent acquisition process by automating repetitive tasks such as resume screening, candidate shortlisting, and scheduling interviews. AI-powered chatbots and virtual assistants can engage with candidates, answer frequently asked questions, and provide personalized feedback, improving the overall candidate experience. By leveraging AI algorithms, HR leaders can identify patterns in successful hires, assess cultural fit, and make data-driven hiring decisions. Enhanced Employee Engagement AI has the potential to bolster employee engagement initiatives by providing personalized experiences and ...

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Rethinking KPIs

Natasha Jeshani — Thu, 15 Jun 2023 20:05:59 +0000

Keeping People Inspired, Informed, Involved, and Interested In today’s fast-paced and data-driven world, Key Performance Indicators (KPIs) have become the cornerstone of measuring success in organizations. While KPIs are undoubtedly valuable for tracking progress and making data-informed decisions, it’s essential to recognize that their traditional meaning focuses solely on metrics and outcomes. However, what truly matters in the long run is cultivating a workforce that is inspired, informed, involved, and interested. In this blog, we’ll explore the importance of shifting our perspective on KPIs and prioritizing the human aspects of organizational success. The Limitations of Traditional KPIs Traditional KPIs are often tied to financial performance, productivity metrics, or other quantifiable indicators. While these metrics have their place, they can inadvertently create a tunnel vision that neglects the human element. Employees are more than just numbers, and their motivation, engagement, and growth cannot be accurately measured by KPIs alone. Inspiration Inspiring employees goes beyond achieving numerical targets. It involves creating a compelling vision, fostering a positive and inclusive culture, and providing opportunities for personal and professional development. By inspiring individuals, organizations can unlock their full potential and foster a sense of purpose that drives them to excel. Information Keeping people informed ...

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Maintaining Motivation to Develop Work Skills

Natasha Jeshani — Thu, 01 Jun 2023 18:06:57 +0000

Maintaining motivation to develop work skills is crucial for professional growth and success. For today’s blog, we wanted to provide some strategies to help you stay motivated: Set Clear Goals Clearly define the skills you want to develop and set specific, measurable, attainable, relevant, and time-bound (SMART) goals. Having a clear direction and purpose will keep you focused and motivated. Break It Down Large goals can sometimes feel overwhelming. Break them down into smaller, more manageable tasks. Celebrate small wins along the way to maintain motivation and momentum. Create a Development Plan Develop a structured plan that outlines the steps you need to take to enhance your skills. Create a timeline and establish milestones to track your progress. Having a plan in place gives you a sense of direction and progress. Seek Learning Opportunities Actively seek out learning opportunities within your organization or industry. Attend workshops, seminars, webinars, and conferences related to your field of interest. Engage in online courses, tutorials, or podcasts that focus on the skills you want to develop. Find a Mentor Seek guidance from someone who has expertise in the skills you wish to acquire. A mentor can provide valuable insights, support, and encouragement throughout your ...

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The Importance of Employee Wellness

Natasha Jeshani — Thu, 11 May 2023 20:15:44 +0000

The importance of employee wellness cannot be overstated when it comes to the success of a business. A healthy and happy workforce is essential for increased productivity, reduced absenteeism, and improved job satisfaction. In this blog, we will explore why investing in employee wellness is a smart decision for any company. First and foremost, employee wellness leads to increased productivity. When employees are healthy and well, they are more alert, focused, and motivated to perform their job to the best of their abilities. This means they can accomplish more in less time, and the quality of their work is likely to be higher. Additionally, employees who feel supported and valued by their employers are more likely to go above and beyond in their work, contributing to the overall success of the company. Reduced absenteeism is another significant benefit of employee wellness. When employees are sick or burned out, they are more likely to miss work, which can disrupt the workflow and lead to decreased productivity. However, when companies prioritize employee wellness, they can reduce the number of sick days taken by employees. This means fewer disruptions to the workflow and a more consistent level of productivity. Finally, investing in employee ...

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Effectively Motivating your Employees to Achieve Success

Natasha Jeshani — Fri, 05 May 2023 21:55:06 +0000

Motivating employees is a critical part of managing a successful team. While there are many different approaches to motivating employees, neuroscience research can provide insights into how to do it most effectively. Today are going to explore some neuroscience-backed strategies* for motivating your employees: Connect with your employees on a personal level Neuroscience research has shown that social connections are critical to our motivation and wellbeing. As a manager, taking the time to connect with your employees on a personal level can help build trust and rapport, which can in turn increase their motivation and engagement. Provide meaningful feedback Feedback is an important part of learning and growth, but the way it’s delivered can have a big impact on its effectiveness. Neuroscience research has shown that feedback is most effective when it’s specific, timely, and framed in a positive way. This can help employees feel valued and motivated to improve. Offer rewards and incentives Rewards and incentives are a classic way to motivate employees, and neuroscience research supports their effectiveness. When we receive a reward, our brains release dopamine, a neurotransmitter associated with pleasure and motivation. However, it’s important to note that not all rewards are created equal. Research suggests ...

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Building Strong Employee Relations: Tips for Success

Natasha Jeshani — Thu, 27 Apr 2023 19:33:39 +0000

Building strong employee relations is essential for any business that wants to succeed. When employees feel valued and respected, they are more likely to be engaged and productive at work. However, building these relationships takes time and effort. Here are some tips for success in building strong employee relations: Encourage open communication: According to Forbes, “One of the most critical elements of a healthy work environment is open communication.” Make sure that employees feel comfortable sharing their thoughts and ideas with you and their colleagues. There are simple areas of support that HR Consultants at Career Contacts can offer, including employee surveys, policy and program audits, creating opportunity for dialogue in safe spaces, and training and development at all levels (to name a few). Create a positive work environment: A positive work environment can have a significant impact on employee morale. This includes everything from the physical space to the company culture. Consider things like flexible work arrangements, recognition programs, and team-building activities. In order to truly be effective, they must be created in collaboration with the employees, be customised to your organization and industry, and ensure business continuity and growth. Provide opportunities for growth: According to HR Technologist, “Employees ...

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Having Difficult Conversations with Direct Reports

Natasha Jeshani — Thu, 13 Apr 2023 21:23:09 +0000

Having difficult conversations with employees is an inevitable part of being a manager. Whether it’s addressing poor performance, addressing inappropriate behavior, or delivering bad news, these conversations can be challenging and uncomfortable for both the manager and the employee. However, investing in training for managers to have difficult conversations can have significant benefits for both the organization and its employees. Here are some of the key benefits: Improved communication skills Managers who receive training on having difficult conversations can develop better communication skills. They learn how to effectively communicate with their employees in a way that is clear, direct, and empathetic. This can help to prevent misunderstandings and ensure that employees understand the expectations and goals of the organization. Increased confidence Having difficult conversations can be nerve-wracking, even for experienced managers. However, with the right training, managers can gain the confidence they need to handle these conversations with ease. They can learn how to prepare for the conversation, stay calm and focused, and respond to any questions or objections from the employee. Research has shown that when asked, managers are actively seeking opportunities to better connect, support and align with their employees. By increasing their confidence in management and leadership, ...

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Team Communication: The Key to Success in the Workplace

Natasha Jeshani — Thu, 30 Mar 2023 19:15:57 +0000

In today’s fast-paced and constantly changing work environment, effective team communication is more important than ever. Whether it’s sharing ideas, discussing progress, or simply ensuring everyone is on the same page, strong communication is essential for a team to reach its full potential. Studies have shown that teams with good communication are more likely to be productive, have lower turnover rates, and experience greater overall job satisfaction. In addition, clear and open lines of communication help to build trust, resolve conflicts, and prevent misunderstandings from escalating. All that being said, achieving effective team communication is not always easy. It takes effort and commitment from each team member to ensure everyone is heard and understood. It also requires a culture of openness, where everyone feels comfortable sharing their thoughts and opinions. So, what can you do to improve communication? Here are a few tips: Encourage open and honest dialogue: Encourage your team to speak up and share their ideas, no matter how unconventional they may seem. Foster active listening: Listen actively to your team members, and acknowledge their contributions. Use technology: Utilize tools such as instant messaging, video conferencing, and project management software to improve communication and collaboration. Schedule regular check-ins: ...

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How to leverage Fractional HR support after undergoing a layoff

Natasha Jeshani — Thu, 16 Mar 2023 20:17:59 +0000

Fractional HR support can be a valuable resource for companies that are operating leaner after layoffs. It provides cost savings, flexibility, expertise, time savings, and risk mitigation, all of which are important for a company’s success. The recession has caused many companies to undergo layoffs to stay afloat. After the layoffs, companies may find themselves short-staffed and struggling to manage their human resources effectively. This is where fractional HR support comes in. Fractional HR support can provide companies with the expertise they need to manage their remaining employees effectively. Here are some ways that fractional HR support can support a company after a layoff. Career Contacts has a team of Fractional HR Consultants ready to support you in just some of the following ways: Cost Savings Fractional HR support can save your company a significant amount of money compared to hiring a full-time HR professional. Companies can get the HR support they need without having to pay for a full-time employee’s salary, benefits, and overhead costs. Flexibility Fractional HR support is flexible and can be tailored to the specific needs of your company. Companies can get as much or as little support as they need, and they can adjust the ...

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Effective Corporate Pay Transparency Models

Natasha Jeshani — Thu, 02 Mar 2023 19:29:53 +0000

Pay transparency laws in the US, such as the Paycheck Fairness Act and the Executive Order on Advancing Pay Equity, require employers to be more transparent about employee pay, making it easier for workers to determine if they are being paid fairly. Here are some ways that Career Contacts can support your organization to manage these new laws: Conduct pay equity audits Organizations can conduct pay equity audits to identify and address any pay disparities within their workforce. This can help identify any pay gaps and provide a roadmap for addressing them. Review job descriptions and qualifications Through our HR Consulting division, our team will review job descriptions and qualifications to ensure they are objective and not biased against any group of people. We also have a robust team of diversity, equity and inclusion consultants that ensure we are taking all factors into account. Train managers and HR personnel Through our sister company, Training Arch, Career Contacts will work with your managers and HR teams to provide access to formal and going training on the new pay transparency laws and how to conduct pay equity audits. This will help ensure that everyone is aware of the requirements and can effectively ...

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Layoffs & Offboarding: Where to Begin

Natasha Jeshani — Tue, 31 Jan 2023 22:46:19 +0000

As layoffs continue, social media is inundated with all the ways leadership missed the mark. No matter how a layoff is conducted, the need for it at all will generally create tension, but we believe that through effective planning and communication, the process can be more positive than not. At Career Contacts, we provide a robust offboarding program which creates 3 strong opportunities: Here are some ways to support your leadership and organization during a layoff (and ways Career Contacts can help): Communication Plan Communicate openly and transparently about the layoff process and the reasons for it. Be clear about what will happen and when, and provide as much information as you can. It is also important to be empathetic and understanding during this difficult time, and to show your appreciation for the contributions of all your employees. Offboarding Support Offer severance packages and outplacement support to affected employees. This can include things like financial assistance, resume and cover letter writing, how to effectively update their LinkedIn and increase their access to the current job market. Career Contacts also provides newly laid off employees with training on how to effectively negotiate their salary and how to prepare for an interview, ...

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Building an Effective Onboarding Program

Natasha Jeshani — Thu, 29 Dec 2022 19:07:24 +0000

Many organizations have new hires beginning in the new year – a fresh start after the busyness of the holidays and a great time to onboard a new team! How can you ensure that you build an effective onboarding program? The first thing we suggest is reaching out to our team because we believe every company and employee deserves a customized program. If you are looking for a more high-level review of what is needed, keep reading. An effective onboarding program can help new employees feel welcomed, supported, and prepared to succeed in their new roles. Here are some steps you can take to build an effective onboarding program: Plan ahead Start planning your onboarding program as soon as you make a job offer. Consider the needs and expectations of your new hire, as well as the specific tasks and responsibilities they will have in their new role. Orient new hires to the company and its culture Provide new hires with information about the company’s mission, values, policies, and procedures. This could include a tour of the office, introductions to team members, and a review of company policies and procedures. Set expectations Clearly communicate the expectations and goals for the ...

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Supporting Your Remote Team

Natasha Jeshani — Thu, 22 Dec 2022 19:27:27 +0000

As the new year approaches, organizations need to ensure that they are keeping their remote teams top of mind. January for many is a challenging time, with post-holiday blues being a very real thing. Coupled with colder weather in most of Canada, looming recession talk, and the start of a new year, it is critical that organizations continue to be intentional with how they support their teams; especially when they don’t see them everyday. Here are some strategies you can use to support a remote team: Establish clear communication channels Make sure your team has access to the tools they need to communicate effectively, whether that’s through video conferencing, messaging, or project management software. Establish guidelines for how and when to use these tools to ensure that everyone stays informed and connected. Set expectations Clearly communicate your expectations for how team members should work remotely, including what their schedule should look like, how they should communicate with you and other team members, and how they should handle tasks and projects. Provide resources Ensure that your team has the resources they need to be productive and successful, whether that’s access to certain software or equipment, or training and development opportunities. Foster ...

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How to Effectively Negotiate at Work

Natasha Jeshani — Sat, 26 Nov 2022 00:42:37 +0000

Asking for more of anything at work is generally a daunting task. As much as we hope that our work will speak for itself, it is not always the case. The best way to get what you want, is to ask for it; but how? When it comes to negotiating what you deserve, Natasha Jeshani, President & CEO of Career Contacts, has some tried and true tips on how to prepare, execute and successfully ask for what you deserve. Here are a few key ways to find your voice and use it! UNDERSTAND WHAT YOU ARE LOOKING FOR The easiest way to stall a negotiation is to not exactly know what it is that you are asking for. If you are wanting a raise: understand how much you want, and by when. If you want a promotion: know what title you want, what team you want to be a part of, the new work you want to take on, and when you want to start. Looking for some added flexibility with your schedule? Know exactly what you need and be prepared to show them how you plan to continue to deliver and execute your role without interruption. Pro Tip: if ...

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Offboarding – Our Step-by-Step Support for Your Team

Natasha Jeshani — Wed, 14 Sep 2022 18:35:21 +0000

Is your company in the process of conducting offboarding and in need of support? Career Contacts and Training Arch are here to help. We understand that offboarding can be a challenging time, and want to ensure you have the resources to set your teams up for success in their new journey. How do we do it? We provide services in 4 key areas to assist your team member(s) in the next step of their career by providing our expertise on their: Resume HR INSIDER SUPPORT We help your employees prepare for the next step in their journey by providing them with access to an HR Consultant who will provide real time feedback on their resume based on their specific role desires and the industries that they want to be a part of. LinkedIn TAILORED TO YOU We assist your employees in aligning their LinkedIn profile to their resume and ensuring it is set up for them to build their network and attract hiring managers, HR and recruiters to their page. Interview Prep VIDEO Based on the book “The HR Insider, How to land your dream job and keep it” this short course provides tips for your employees on how to ...

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Women In Business – 5 Ways to Support Women in the Workplace

Natasha Jeshani — Thu, 01 Sep 2022 17:27:08 +0000

Lately (or maybe I’ve just become acutely aware of it) when I read posts of women in leadership, the post always includes some pep talk on impostor syndrome and confidence building. While I am sure we can all use a confidence boost from time to time, at Career Contacts we truly believe that the reason women aren’t landing in more leadership roles actually has nothing to do with these women at all. Today, we are going to share our 5 tips that we believe will effectively increase the promotion and retention of women in business: 1. Re-write your job descriptions Whenever we take on a new client, the first thing we do is advise them on ways to improve their job descriptions. We partner with organizations holistically to look at what they need, and come up with a variety of candidate profiles that may match those needs. We also ensure postings remove gender assumptions, and words that often detract female applicants (rock star, ninja, etc.). 2. Start from within – diversity does not start with hiring In order to increase the diversity within an organization, you must FIRST ensure that you have an organization that is positioned to have ...

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People-First Recruitment & HR – Our 4 C’s

Natasha Jeshani — Wed, 17 Aug 2022 22:31:47 +0000

Focused on being people first, our team cares about what we do and how we do it. We put our people first, and to us that means our 4 C’s: Colleagues, Candidates, Clients, and Communities! “People-first” is a term that has been seen increasingly often in organizations and work spaces in recent years. In fact, it has become a buzzword that many business have begun using regularly in their job descriptions and mission statements. But what exactly is a people-first culture? At Career Contacts, we believe that centering our people at the core of everything we do has been the catalyst to our growth and success. We’ve built our business and work philosophy around what we call our 4 C’s: Colleagues, Candidates, Clients, and Communities. “Putting people first is a philosophy backed up by a set of actions which prioritizes the people of an organization above all else including shareholder value and profits, even if it means that leaders must make personal sacrifices.“ -Jacob Morgan, Author of The Future of Work Colleagues: It’s important to consider that in order for us to do our best work for our candidates, clients, and communities, we have to start at the core of our company: our colleagues. It’s been said ...

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The “No Update” Update – Revising Your Recruitment Process

Natasha Jeshani — Mon, 25 Jul 2022 16:45:34 +0000

If you spend any time at all on LinkedIn, you have seen the barrage of candidates who continue to feel ghosted in the recruitment process. They spend hours of their time and energy to research and apply to positions only to get nothing in return. In a recruitment firm, the goal is to keep candidates informed as much as possible on the progression of a recruit. The challenge for recruitment professionals is that because they work on behalf of a client, there are so many parts of the process that are out of their control. This is not an excuse. LinkedIn has a lot of stories that point fingers at candidates for ghosting too – this isn’t an excuse either. That’s why at Career Contacts we are passionate about setting up our clients and our candidates for success by guiding them step by step through the hiring process. We believe that with the right steps in place, the recruitment process can be a positive and rewarding experience for everyone, from start to finish. Step 1: Don’t start until you are ready In order to keep your timelines candidate-centered, ensure that you have all your internal processes sorted before posting the ...

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Learning & Development – From Perk to Permanent

Natasha Jeshani — Fri, 03 Jun 2022 22:29:50 +0000

Learning and development or training and development (L&D or T&D) programs have become a hot topic of discussion among workplaces internationally. According to a new study featured on Forbes.com, learning and development culture is now viewed by HR teams, employees, and job seekers alike as an essential part of a progressive workplace. In fact, according to the study, it has become a “competitive differentiator”, making companies with L&D programs stand out (to employees and those in the job market) among those without. What’s changed? While offering a learning and development program was once primarily viewed as a perk used to attract new hires, building a thriving continuous learning program is quickly becoming a permanent fixture among companies around the world. What is a learning and development program? The term might seem self-explanatory, but there are many elements that make up a successful learning and development program and culture within a workplace. Most business have some kind of training/learning and development courses in place. Most commonly, companies will offer HR-led training courses, such as Diversity, Equity, and Inclusion training, and Anti-Bullying and Harassment courses. However, there are numerous avenues for learning that fall under the umbrella of training and development. Courses ...

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Who’s on Your Personal Board?

Natasha Jeshani — Wed, 16 Mar 2022 23:08:03 +0000

Consider the last time you needed advice; who were the people in your life that you trusted enough to turn to for their opinions and feedback? Who are the people that support you and hold you up? Whether you need some input on a decision that you’re planning on making in your personal life, or a different perspective on a career move that you’re considering in your professional life, you most likely have a team of people behind you that help you to see all sides of an issue. Though you may not have heard of the term, this team of people is what some refer to as your “Personal Board”. A Personal Board can be made up of friends, family, co-workers, and in some cases even bosses and teachers can play a part in your support network. While they may not necessarily know it, and while you may not always refer to them this way, considering who makes up your Personal Board and who plays what role on your team can be helpful, inspiring, and can help you to visualize the support you have around you in times of need! In order to help recognize who in your life ...

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What to Look for in a Recruitment Firm

Natasha Jeshani — Wed, 26 Jan 2022 21:19:51 +0000

Need help finding outstanding talent for your business or some assistance in taking the next step in your career journey? Here is what to look for in a recruitment firm With over 40,000 new recruiter roles being posted according to Indeed alone (and recruiters know there are many more avenues for open roles), we wanted to think about why someone would choose Career Contacts. We truly believe that until you know your values, strengths and differentiators, you won’t be able to attract your ideal candidates or clients. Although we aren’t technically hiring for our own office at the moment, we are a recruitment company, so attracting proactive talent is kind of our thing. Because of this, we decided to share some of the core foundations that we have built our company on and the qualities that we strongly believe matter when looking for a recruitment firm that you can trust. Flexibility, Accessibility, & Diversity At CC, we are headquartered in Downtown Vancouver. While currently we are predominantly remote or hybrid, we have a space to connect, collaborate and call “home”. Having this space has allowed us to not only interact with our teammates, but also with the people of Vancouver. Over the years, ...

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5 Tips for Finding Success in Your Job Search

Natasha Jeshani — Wed, 15 Dec 2021 21:45:26 +0000

Job searching can be daunting, especially if you have been on the hunt for a while. From networking, to researching on numerous platforms for available positions, working through different application procedures, all the way through to preparing for multiple interviews, the entire process can be exhausting. If you’ve been feeling as though you could use some assistance in looking for the role that’s meant for you, Career Contacts has compiled these 5 tips for finding success in your job search: Know your career goals – prioritize them while searching Transitioning to a new role, though it can seem overwhelming, is the perfect time to consider what elements of a job description are most important to you. What are your ultimate career goals? Perhaps salary is not as important to you as finding a role with an excellent title, or perhaps you want to prioritize finding a role within a company that offers great training opportunities or somewhere that will allow for growth within your career. Beginning your job search by asking yourself these kind of questions is a good way to start off your search journey with your ideals in mind. Not only will this help you to weed out ...

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5 Questions To Ask in an Interview

Natasha Jeshani — Wed, 01 Dec 2021 21:22:55 +0000

If you’ve been to a formal interview or if you’ve been researching how to prepare for one, you are most likely familiar with the famous last question that interviewers and hiring managers are known to present at the end of their line of questioning. It typically sounds something like, “do you have any questions for us”? Though it is common, this question is frequently one of the last that interviewees think to prepare for, and often when it’s presented it can feel like you’ve been put on the spot. If you are in the midst of your job search and would like some assistance in your prep, Career Contacts is here to provide some context around this question and why it’s important, as well as examples of 5 questions to ask an interviewer that will show you’ve come prepared. Why have at least one question prepared? While it might seem that interviews are designed for an employer to get to know you and decide whether or not you would be the right fit for the role and for their company, what many interviewees often forget to consider is that it is also a chance for you to get to know ...

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HR Burnout Part 3 – Mental Health

Natasha Jeshani — Wed, 17 Nov 2021 21:51:26 +0000

In parts one and two of our three-part breakdown of HR burnout, we’ve focused on many aspects of the additional work and logistical issues that COVID 19 has introduced into the workdays of HR teams internationally. However, the most pressing issue that has come into play in the last 19 months is how this additional workload, along with the daily stress of living through a world-wide pandemic, has affected the mental health of work teams as a whole, and specifically the emotional toll that it has taken on HR leaders. In this blog we’ll be exploring what we can do with this knowledge, how HR leaders can best support their employees and how employers can best support their HR teams through these unprecedented times. Caring for Others’ Mental Health – The Emotional Toll It became evident very quickly into 2020 that with all of the stress of the pandemic being introduced, organizations all over the world were going to need to re-evaluate and re-prioritize their company-wide mental health resources and support system. For many employers, this may have even been the first time that they had considered this element of their employee benefits. The first step in addressing this for ...

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HR Burnout Pt. 2 – Remote Work, Layoffs, and Staffing

Natasha Jeshani — Wed, 03 Nov 2021 20:12:25 +0000

In part two of our deep dive into HR burnout, we’re exploring the effects that the pandemic has had on working from home versus working from the office, layoffs, hiring and staffing concerns, and what this all meant for HR departments world-wide. Transitioning to Remote Working From the near-beginning of 2020, as workplaces began to close their office doors due to the start of COVID-19, HR departments became tasked with assisting in the transition of employees to work-from-home scenarios. This task has included everything from gathering information from the news about ever-changing pandemic safety protocol, collaborating with CEOs and managers to create work-from-home policies and procedures, to filtering down those messages to the employees and addressing their questions and concerns. Research | Leadership | Communication This massive shift in the way that the workplace operates and how work gets done has created obstacles for every member of work teams internationally, with HR departments at the forefront of it all. Many operational HR professionals had an opportunity to really step into strategic roles, where their voices not only mattered, but were critical to business success and continuity. Although the popular take is that companies should do everything in their power to ...

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HR Burnout – What is it and why is it happening (now more than ever)?

Natasha Jeshani — Wed, 20 Oct 2021 23:04:01 +0000

The term “burnout” is one that you may have heard around the office, especially in the past 19 months. But what does it mean exactly? According to the definition from mental health and wellness website HelpGuide.org, “burnout is a state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress. It occurs when you feel overwhelmed, emotionally drained, and unable to meet constant demands.” While it’s a fairly new term, it’s one that has become increasingly relevant in today’s work environments. In this 3-part series, Career Contacts is taking a deep dive into HR burnout to explore what it is, why it’s happening now more than ever, and how it’s effecting HR departments everywhere. Most importantly, we are deep diving into what we can do to combat it. Workplaces all over the world have been affected in countless ways by the pandemic. It’s changed everything from how we work, with new health and safety protocols updating day-to-day, to where we work, as many offices transition to working remotely part or even full time. It’s affected just about every aspect of the average workday and has left offices in a constant state of unrelenting change. Greater Workload ...

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Building a Better Future Together – Giving Back and Team Building at the Same Time

Natasha Jeshani — Wed, 06 Oct 2021 20:10:58 +0000

While it’s well known that team building exercises and events are beneficial for a workplace, it’s less commonly considered that volunteering can be one of the most inspiring and impactful ways of promoting collaboration among your team! Whether it’s a company-wide event or a department-wide excursion, volunteering and giving back as a group is an exciting and powerful way to bond your team with shared, meaningful experiences. Even further, it’s also a way to discover your employees’ interests, passions, and talents and use them to create engagement and form connections. In addition to team building within the office, giving back as a group is also a way for your company to get involved in your community and make a difference in your backyard and beyond. If you’re ready to volunteer with your team and are wondering where to start, we’ve listed some ideas on how to do just that below: Ask your employees about what’s important to them Your team members all come from different backgrounds with different interests, passions, and skillsets. Start by asking them if there are any charities or organizations that are important to them, or any specific talents that they would like to utilize. This a ...

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The Golden Circle – Finding Your Company’s “Why”

Natasha Jeshani — Wed, 22 Sep 2021 20:01:18 +0000

What is The Golden Circle and what does it mean to “find your Company’s Why”? Created by author and inspirational speaker, Simon Sinek, The Golden Circle is a visual model that illustrates Sinek’s theory about the success behind some of the world’s most well-loved business and brands. According to Sinek, the Golden Circle is a guide that can be used to aid in your company’s improvements in corporate culture, leadership, hiring process, product development, as well as marketing and sales. We at Career Contacts believe that this model highlights some of the most essential elements of running a prosperous business. Because of this, we’ve composed some of our own thoughts about the components of The Golden Circle, finding your business’ “Why”, and how you can use all of this to assist in your company’s search for employees that will share the core values of your organization. When setting out to start a business, most people begin their journey by asking themselves the basic questions: What What kind of goods or services will we provide? What will providing this good or service offer our customers/clients? What is the draw – what is going to make people want to buy what we’re ...

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Creating a Workplace Diversity, Equity, and Inclusion (DEI) Committee – Where to Start

Natasha Jeshani — Wed, 08 Sep 2021 20:31:01 +0000

Please enjoy this sponsored post brought to you by our HR Consultant and client, Jeff So, HR Manager at Indochino MY WORKPLACE NEEDS A DIVERSITY, EQUITY, AND INCLUSION (DEI) COMMITTEE, NOW WHAT? So in 2021, it’s become more common for organizations to say there’s a “need” to have DEI given the rise in social movements like BLM, Stop Asian Hate, and Every Child Matters. You have so much to navigate and so many topics to tackle but none of this matters if the committee ends up being performative or virtuous for the sake of brand awareness. For me, as an HR leader, it’s relatively easy to lead any initiative that betters those around you, especially when it comes to our colleagues and coworkers. But know this, not every HR leader is necessarily a DEI expert but you may asked to wear that hat for your organization because honestly, who else would? On the other hand, just because you aren’t a DEI expert doesn’t mean it’s impossible to champion inclusion and foster a respectful workplace for all! Here’s how I did it (and by no means is this the only way). Before you start any committee, it’s important to have buy-in ...

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WFH vs WFO* – How to Decide Which is Best For You

Natasha Jeshani — Wed, 25 Aug 2021 19:57:50 +0000

*Work from home (WFH) vs Work from office (WFO) As the world begins to transition into our new reality in the aftermath of the pandemic, employers and employees alike are being faced with the question – should we go back to the office? Many companies have begun allowing room for dialogue to open up the possibility of letting staff decide for themselves which they prefer. If your workplace has started hashing out this discussion, then you know that this debate is fraught with pros and cons. So how do you decide? Career Contacts is here to help! We’ve compiled some key factors to consider as you weigh your options, and we’ve provided an interactive checklist to help you make the best call for your current lifestyle. WFH vs WFO – How to decide which is best for you Here are some aspects to think about: Commute Commuting is perhaps one of the most widely deliberated topics when discussing the pros and cons of WFH vs WFO. Depending on how far you live from your workplace, and how strenuous the drive or transit is, commuting may be one of the biggest factors that you consider when deciding where you want to ...

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How Your Team Feels Matters – Here’s Why

Natasha Jeshani — Thu, 12 Aug 2021 20:29:49 +0000

How often do you consider the feelings of your team when you make a company-wide decision? How your team feels matters. Here’s why. As organizations begin their back to work programs, many have provided surveys to get a sense of where their teams are at. While we are huge advocates of listening your people, it can do more damage if you hear them, but don’t actually do anything about what they ask for. Let’s start with a little story. Company A and Company B both want return to office programs in place. In both cases, the following is true: Ideally, they’d prefer if everyone comes back 5 days a week The staff have been working remotely since March 2020 with little disruption to revenue streams Both have conducted surveys in which most of their staff want to remain 80-100% remote Both are aware that not maintaining WFH options has consequences Company A sends employees back to the office and continues business as usual with little to no support or consideration of their team’s feelings. Company B, however, considers all of the following, starting with these simple steps that we believe are vital to a strong employee experience, strategic for higher ...

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Terminating an Employee – The HR perspective

Natasha Jeshani — Tue, 22 Jun 2021 19:54:55 +0000

Terminating an employee is something that no employer or manager looks forward to. When it is necessary however, you may be wondering how to go about the process in a way that’s appropriate and courteous to the employee. The Career Contacts HR and Recruitment teams* have years of experience with both filling roles for employers (our favorite part) and assisting them with the termination process. So, to help you with this often-daunting duty, here are some steps to consider: *please note that we are HR professionals and not employment lawyers; we always recommend that details surrounding the legalities of terminations go through an employment lawyer. Career Contacts proudly works with a team of employment lawyers that we are happy to put you in contact with! 1. Stay on point – less is more We know that this is not an easy conversation for either side; but we have an obligation as managers, leaders and HR professionals to be as kind and respectful as we can through the process. Being direct, to the point and succinct is kind. Being clear, honest and transparent is kind. Reserving judgement, and being the “bigger person” is kind. One of the key pieces we focus ...

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Returning to the Office (Post-Pandemic)

Natasha Jeshani — Tue, 08 Jun 2021 20:06:04 +0000

The past year and a half has been an unprecedented time in the world and that includes in the workplace. Most companies never thought it was possible to do what they do from home, and have spent time and resources to support a safe working environment, while ensuring business continuity. As companies begin to discuss bringing employees back to the office, employers may be feeling apprehensive about how to transition their team back into the workplace in a way that is safe and considerate to their employees. If you are wondering how to ensure you are keeping your employees in mind during this transition, you are already hitting our number one recommendation – talk to your employees! Here are some additional insights on how to do just that: Start by taking a look at your company’s policies and consider if any of them need to be re-written to better suit the current state of workplace environments post-pandemic. Because the landscape of the work world has continued to change so dramatically over the course of even just the past few months, this may be a good time to review your workplace’s safety/sanitation, clocking in/out, dress code policies etc. and reintroduce them ...

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Challenging Stigma: Mental Health in the Workplace

Natasha Jeshani — Thu, 27 May 2021 22:29:36 +0000

We at Career Contacts are proud advocates of mental health awareness and wellbeing in the workplace, so in recognition of May being Mental Health Awareness Month, we’ve compiled some useful information that can help facilitate a dialogue around mental health in the office. Something important to keep in mind when considering the topic of mental health in the workplace is that mental health matters affect both employers and employees alike, so engaging in an open conversation about it can be helpful to everyone and can be instrumental in creating an office environment in which everybody feels safe and heard. MENTAL HEALTH DOES NOT DISCRIMINATE Aside from being associated with higher rates of disability and unemployment, mental health issues such as stress, anxiety, and depression can also become evident in employers’ and employees’ communication, engagement, physical capabilities, daily functioning and overall job performance. This may explain why companies worldwide are recognizing the importance of addressing this topic, and why many have introduced programs that promote both physical and mental health in the workplace. While it may seem like one more thing to add to the agenda, there have been numerous examples of these kinds of programs and workshops having proven success! ...

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A Note to New Graduates

Natasha Jeshani — Mon, 17 May 2021 19:54:35 +0000

A lot of the work we do at Career Contacts is centered around supporting candidates in their job search. One of the most challenging groups to find rewarding and meaningful work are new (high school and University) grads. As if landing that first job isn’t hard enough, they are now having to deal with less roles available, remote onboarding and limited excitement over building new relationships! What we find is that the core challenges are: Being able to demonstrate skills and experience since this may be your first work opportunity Assumptions made about maturity, reliability, and responsibility that are often perpetuated in the workforce The lack of confidence in hiring managers to onboard remotely PRO TIP: Our HR Consultants at Career Contacts are equipped to support hiring managers to feel confident onboarding, managing, rewarding, and providing feedback – all remotely! For new grads specifically, when taking on your job search, here are a few things to remember: Take the time to write a proper resume and cover letter First impressions matter and this will be your first introduction to the place you’re hoping to work for, so you want to make yours count! Take note of any applicable skills that ...

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Change Management

Natasha Jeshani — Tue, 13 Apr 2021 19:16:49 +0000

This past year has been a year of change. Many of our clients have transitioned into fully remote or hybrid roles, service offerings have changed, business plans have adjusted, budgets have been cut, and the list goes on. Regardless of whether it is going to be perceived as positive or negative, change is challenging for most. Did you know there is actual science behind this? The longer something is in effect, the better it is perceived as being. People are drawn to what is stable, reliable and “known”. When we have a client that is experiencing change, we want to support them by ensuring that the change is effectively communicated and implemented with the support of the entire organization. Today, we will walk you through a few areas that we think are critical to successful change management. Step One – Communicate the Change Ideally before the change takes place, you want to give your teams time to ask questions, engage in onboarding the new process and allow for them to have a chance to “buy-in”. If you can’t engage everyone before implementing a change, get them involved as early on in the process as possible. Here are a few things ...

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Dealing with Money: The Recruiter’s Guide to Talking about Money During your Job Search and Interviews

Natasha Jeshani — Mon, 15 Mar 2021 20:21:17 +0000

It’s the reason why we work, isn’t it? Money is one of the most important drivers in our day-to-day life. This is why the conversation with your current or potential employer is so daunting. Everyone struggles with finding the sweet spot when it comes to money. An informed approach to ‘money talk’ is best because asking for too little, you are undervaluing yourself and asking for too much may be a real turn off. What happens when you sell yourself short in a role you’re qualified for? You’ll likely resent the decision and be on the lookout for a new job in close to no time. On the contrary, if you ask for the moon right off the bat, you risk coming off as purely money-driven in a global HR climate where company values culture fit, professional growth, and intrinsic motivators. So, should you avoid the topic altogether? Definitely not! Let’s look at what Career Contacts President & CEO, Natasha Jeshani had to say back in 2018. In her blog post, Natasha mentioned three key stages in which money comes up during a job search. 1. During the Initial Interview Stage 2. During the Offer Stage and; 3. At the ...

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Interview with Tolu Aladejebi – Black in Hospitality

Natasha Jeshani — Fri, 26 Feb 2021 23:23:16 +0000

When Tolu and Natasha first met, it was amazing how connected they both felt. It wasn’t an if, but a when in terms of finding ways of working together. Almost immediately, they began to brainstorm and neither could have expected the types of opportunities that presented itself. Being a Recruitment and HR firm, DEI has always been infused into the work we have done here at Career Contacts. When it came time to celebrate Black History Month, we wanted to ensure we were honouring it in a way that was authentic and lacked the performance we often see. If we wanted to be true Ally’s we wanted to amplify the voices of black (women) and share their stories, their businesses, and their advocacy. We decided that the idea of interviewing Tolu on her work (both with us and what is to come) aligned to our recruitment work, our DEI work and her ability to use her voice to share her (work) story! We love learning about how candidates got to where they are today. Follow us as Tolu shares a bit about her path! Q: What was your first job coming out of school? A: Wow! My first job after ...

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My Journey to Recruitment

Natasha Jeshani — Mon, 01 Feb 2021 17:45:33 +0000

The moment I landed at Career Contacts, I was excited that this was a place where I was free to share my story, my journey, and hopefully help others who are still searching for their “dream job’ or looking for their own career path. Having studied Real Estate, I thought that I knew from a young age what direction I envisioned my career going in. I had worked for my mom’s real estate company since I was 16, and so I thought it seemed like a smart fit to follow the road she had gone down. I mean, it seemed like such a great idea – we both loved people, sales, marketing, and hard work. And I really liked being my mom’s administrative assistant. Many of the valuable work skills I have now were built on the solid training that she gave me. However, after finishing the course and working more closely in the Real Estate industry I realized that this was not going to be a long-term fit for me. Sure, I enjoyed meeting new people, hearing their stories, and wanting to help them in a monumental decision like buying their next home. However, there was less focus on ...

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Mentorship during your job search

Natasha Jeshani — Tue, 17 Nov 2020 22:36:52 +0000

As someone that has been on the giving and receiving end of mentorship, I think that when done right, the results can be incredibly rewarding for both participants. If you are a job seeker that is looking to transition in your career, grow in your current role, or just unsure of what is next for you, mentorship is a great path to clarity. Since every organization with a formal mentorship program operates in their own unique way, I think it is so important to really think about who you want as your mentor, what you want out of the experience and what level of support you really need. In the last few years, I have supported and number of organizations including FEW, YWiB and most recently, have partnered with Locelle and Mentor Moments. Each of these organizations offer a different take on mentorship, so I encourage you to learn more about each if you are looking for a mentor (or to become one). I believe strongly that a values driven process is paramount. Today, I want to share with you 5 reasons why you should consider becoming a mentee: 1. Learn from the experiences of other This is where you’ll ...

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Tips on Staying Safe at Work – on a worksite

Natasha Jeshani — Mon, 02 Nov 2020 18:31:08 +0000

This week we want to discuss a few pro tips on how to remain safe on a worksite! A typical worksite already has so many existing safety precautions in place, but it is important to have a set list of COVID-19 safety protocols as well. Although health and safety should always be at the forefront of everyone’s mind, it is especially important now with the increased risk in contracting an illness through interaction. Any labour position on an active site involves a lot of, well, labour! By using your hands and collaborating with your team throughout the day, it is crucial you follow safety protocols and procedures to reduce the spread of COVID-19 and protect both yourself and your colleagues. Wear your mask Plain and simple, make sure to bring your mask everywhere you go and wear it in all public environments (not just work). This will effectively limit the germs you spread, as well as protect yourself from others. Invest in one or two reusable masks that you are comfortable wearing for long durations and use them for work only. By doing so, you will be limiting work exposures to your home life, as well as remaining prepared for ...

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Top 5 Ways to Stay Safe at the Office

Natasha Jeshani — Tue, 20 Oct 2020 16:41:47 +0000

At Career Contacts, we often write blogs based on the conversations we are having with hiring managers and candidates. Top of mind for candidates going back into the office lately is around how to ensure they are keeping safe (and leadership is looking to ensure they are doing their part too). This week, we wanted to share our top 5 most rewarding ways to stay safe in your office environment during the pandemic. Although they may seem like easy things to do, they hold a much deeper value than people may assume. Remember to PLEASE stay home if you are experiencing any symptoms of COVID-19, no matter how small! This is by far the most important step when practicing safe living during this time. This will effectively flatten the curve as well as not only protect you, your loved ones and your bubble, but it also protects all those you may encounter! Think of it as you actively protecting so many people by simply being cautious. No matter how small or insignificant your symptoms may be, it is safer for us all if you stay home. Be sure to express your concern to your employer and bubble, and proceed to ...

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6 Tips to Make a Great First Impression at Work or In a Job Interview

Natasha Jeshani — Mon, 05 Oct 2020 14:49:40 +0000

Making a great first impression can be deal maker, or a deal breaker. First impressions are made in the first 6 seconds that you meet someone. We want you to make a meaningful impact when you are meeting someone for the first time, whether it is at a job interview, networking or at a social event. Meeting people for the first time is easy for some people and hard for others. This has less to do with the battle of introverts versus extroverts, and more to do with feeling equipped to know what to do and say when you walk into a room (or log into a screen). When I am interviewing and recruiting, I try to put people at ease. At Career Contacts, our entire HR and Recruitment team is trained to focus on people first. This means that we walk into every interaction with a hope that we will get to know who you are, and what you are passionate about doing in your professional lives. Here are a few tips to make a great first impression (and a bonus top on making a lasting impression): A bright smile and a friendly “hello” is what’s needed to immediately ...

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Checking in with your teams; a message on mental health in the workplace

Natasha Jeshani — Tue, 22 Sep 2020 21:53:31 +0000

Checking in with your teams is really about starting from a place of authenticity, genuine care and compassion. As many companies feel the uncertainty of the world and how their teams are doing, it is so important to take the time to check in with your teams to determine how they are coping, what they need, and how you can support. The worst thing we can do as leadership is to make assumption. One employees' paradise is another employees' battleground. After months of supporting our clients and teams both onsite and remotely, we worked together to come up with 5 tips on how to effectively check in with your teams: 1. Be proactive When approaching your employees, the number one thing we would tell you, is that employees feel most supported when they don’t need the help, but know it’s available if and when they do. This means that you don't wait for the forest to burn down, you reach out before the kindle even begins. This holds true for everyone on the team; from your internal and external teams, remote and onsite, and the most junior employees right through to c-suite. This is the time to make everyone feel ...

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Top 5 reasons to use an employment agency

Natasha Jeshani — Wed, 09 Sep 2020 17:19:10 +0000

At Career Contacts, it is so important to us that our teams believe in the work we do, and how we do it. The best way to represent any brand is to truly believe you align with it, that you are doing meaningful work, and making a real difference! We invited about newest (and most junior) recruiter to write about her thoughts on how we work here at Career Contacts and are excited to share her thoughts with you on the blog today! Based on her research on what we do, and our industry as a whole, here are Rheannon’s top 5 reasons to use an employment agency: There is no charge to you as a candidate! Many are misinformed when it comes to how we assist candidates find work in their ideal fields. We are working on behalf of our clients to find them the most qualified applicants, and all costs are the responsibility of that organization. As a candidate, our services to you are of no charge and you will not pay any fees at any time. Whether you have been successfully considered for a position, are new to our agency, or a returning candidate, we will be ...

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How to Transition to a New Role without Burning Bridges

Natasha Jeshani — Tue, 25 Aug 2020 17:11:52 +0000

At Career Contacts, we are constantly supporting candidates as they transition from one company to the next. It is so important to support them in landing their dream jobs, without leaving a storm behind. We believe strongly in the power of relationships and today, our newest team member, Reena, is going to share her experience transitioning from her previous company. I have been humbled by my transition into a new role, as it has been done by creating meaningful connections rather than burning bridges. As I leave for a new role, my outgoing employer is happy for me and has also encouraged me to visit and stay in touch. My last day was very bittersweet, as I had a lot of conversations with those who I brought onto the team thanking me for giving them a chance to join the team. I took chances on people and looked for a true fit on both ends and sometimes that meant taking a chance on those who did not have as much experience as we were looking for. This whole process has reminded me why I love doing what I do and has me excited for the next chapter. When you are ...

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Five Tips to Ace Your First Virtual or Zoom Interview

Natasha Jeshani — Tue, 18 Aug 2020 16:00:37 +0000

As we are all practicing social distancing due to COVID-19, job interviews and our point of contact with one another has changed; it’s a new and changing world out there! Recruiters, interviewers and hiring managers are now using online platforms to connect with people they are meeting with for the first time. First interviews or virtual interviews are often online with platforms such as on Zoom, Facetime, Microsoft Teams as well and other virtual sites. Here are a few tips to be successful in your next remote interview: Dress professionally. Although you are at home dress as you would for an interview. Dress from the shoes up – be prepared to close a door, window or get up from your desk. Make sure the area you are sitting in is neat and tidy. If the camera drops or you have to get up form your desk you want to be fully dressed and prepared. Have eye contact with the camera. Be eye level with the camera so that the person you are talking with is not looking up or down at you. Situate yourself at a desk or table without interruptions. A loud TV, barking dog or ...

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Looking for a Job after Graduation – a few ideas to get started

Natasha Jeshani — Tue, 04 Aug 2020 20:17:10 +0000

Starting a job search after graduation, especially during COVID is new for all of us. Breaking into your new profession or finding that dream job takes patience and determination. Here are a few ideas to get started: Identify Your Strengths & Highlight It is important that you quantify or highlight achievements on your resume as you start to apply for jobs. When starting a new career, you might have limited or no experience, that is ok and should be expected from hiring mangers. In this case, identify your transferable skills such as customer service, attention to detail, accuracy, relationship building, follow up, sales etc. These are “soft skills” but hold a lot of value for a lot of different types of positions and industries. Other items to highlight are volunteer work, school or sport leadership roles, research or internships. Update Your LinkedIn Profile Update your resume on LinkedIn, make sure it’s up to date, and let your network know that you are “seeking opportunities”. You may have a contact refer a new job opportunity to you, that you that you would not have otherwise been aware of. Also, did you know recruiters and hiring managers can see your profile and ...

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5 Industries That Are Still Hiring

Natasha Jeshani — Fri, 17 Jul 2020 18:38:17 +0000

We know the job market has taken a steep dive in the last few months. In BC, according to our PM, Justin Trudeau, they “received over 500,000 applications compared to just under 27,000 applications for the same week last year,” in reference to employment insurance. Instead of focusing on the downward job market, we wanted to take a moment to highlight a few industries that we are currently working within that are still hiring. Everyone knows that tech companies (for the most part) have adapted well, or did not need to adapt much at all. Many still continue to be hiring. While we are working with many tech firms, here are some industries that you may not have considered, that are doing some really meaningful work! If you are looking for work, don’t hesitate to reach out to us at Career Contacts for more information. Construction We are proud to be supporting several local construction companies that are currently staffing for jobs that are continuing to move forward. Some roles currently open are General labour and site clean up Skilled labour and carpentry First Aid and Safety Officers Food Processing As an essential service, our food processing clients are ...

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What to wear to a remote job interview

Natasha Jeshani — Fri, 03 Jul 2020 16:54:24 +0000

When going to a job interview, first impressions really count. Now that a lot of interviews are going remote, many are forgetting that you are still about to make a first impression, and your appearance counts. Dress with confidence and style; be polished and professional. Here are some tips for you: Find out what the dress code is Ask what the dress code is when setting up the job interview. This will give you a hint on what they are expecting, and also give you a glimpse of their culture too! Be conservative with what you choose If the job interview is at a formal office, dress the way you would on your first day, unless told otherwise. If it is a casual office, and jeans and t-shirts are worn, you should still do a more business variation of this to look put together and like you put in effort for the interview. Wear clothes that fit Don’t wear clothes that are too tight or too loose to the job interview. Both are inappropriate and will make you look less put together. Wear clean clothes Even over zoom, we can tell when your clothes are dirty, and it gives off ...

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Guest Blog: The New Customer Relationship

Natasha Jeshani — Wed, 20 May 2020 16:09:40 +0000

At Career Contacts, we are firm believers in #collaborationovercompetition and we have built our company on that premise. We are excited to feature Azzra Bardai, a customer success expert, who can provide some insight and tips for our growing list of clients on how to adapt and form the new customer relationship! The current global health and economic pandemic has forced us to transform in a very short period of time. Conversations are shifting to developing a return to work strategy focused on the path to recovery, but we must also continue to focus on our customer relationships. The shifts in social and business behaviours will impact all of us and the importance of building relationships with our customers is top priority. Customers are at the forefront of what we do, customers expectations were already on the rise pre-COVID and will continue to shift. Corporate social responsibility is driving a new standard for how we work with our customers and the value we deliver to our customers will need to be maximized. Deepen your existing customer relationships and foster new ones Now is the time to move away from the standard customer relationship and create a new standard. The new ...

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10 Ways to Organize and Optimize for the Future of Work

Natasha Jeshani — Thu, 14 May 2020 16:16:43 +0000

As we entered a new year and a new decade, we as a global society were thrown into unprecedented times with the outbreak of the COVID-19 virus. Employers are still reeling from adjusting to a work-from-home structure, an uncertain future and for some, complete shutdown and the letting go of valuable employees. Coming out of all the turbulence, are countless new opportunities for organizations to uncover a new way of work. One such opportunity is using this interim period to review and take inventory of processes, templates and other supporting and supplementary documents that are currently in place. At Career Contacts, we continue to grow our team slowly, and strategically. Most recently, adding a Director of Partnerships, to support our clients in their need to create a new way of work – one that is organized, and optimized, for the future of work. These reviews will allow organizations to identify the current state of affairs, and determine what gaps there are. The next stage would be to implement the required changes and begin to create new tools as needed. You know, all the things that we say we will do when we have time, when things slow down, when the ...

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Effectively Onboarding your Remote Teams

Natasha Jeshani — Wed, 06 May 2020 16:49:18 +0000

Our favorite part of onboarding is the feeling of knowing that you are welcoming someone new into your fold. Onboarding is going to look different as we begin to transition teams back into the workforce. This transition will likely be slow, and many will begin with a remote onbaording process to reduce physical contact where possible. Doing so remotely will never feel exactly the same, and we don’t believe that its necessary to pretend otherwise. We value our current onboarding programs that are onsite, but also know it’s important for companies to be given options as they pivot their businesses. Instead, at Career Contacts we are inviting our clients to take on a new way of onboarding that reflects the new normal. We encourage you to look at incorporating some of these new ideas and as always, we are available to support with a more customized plan for your specific team! Be mindful of who is home In this climate, we know that not only are your employees being forced to work from home right now, but their families are likely at home with them. Be mindful that your onboarding process respects their individual work environments at home. Our team ...

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Effective Strategies to Offboarding Teams

Natasha Jeshani — Tue, 28 Apr 2020 16:14:01 +0000

Employee exit management (often referred to as offboarding), is an intentional process of separating an employee from their employer. There are many ways to provide a proactive solution for temporary and permanent layoffs. Being proactive ensures that you have action items in place well before the employee is told they are no longer going to a part of your team. Below are our top 5 things to consider when offboarding proactively: Be empathetic from start to finish You will see this threaded through all that we do. We believe whole heartedly that people will always give what they get. The better you treat them, at every stage of their career, the better they will leave your organization. A layoff is likely not expected or desired and therefore, can take some time to process. Be prepared to give them the time they need to be “ok” with your decision. Ensuring your teams experience a graceful offboarding process will be paramount to the relationship you keep with your remaining employees and will be the basis on which your employee brand and culture stand on. Get constructive feedback Ensure that you give the employee the ability to share their thoughts on what ...

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How to feel “unstuck” while feeling “stuck” at home

Natasha Jeshani — Wed, 22 Apr 2020 20:07:21 +0000

Most of us are currently following the stay at home orders that have been instituted all over the world. I have been hearing a lot of people saying things like “I just feel stuck” or “I feel like this is wasted time”. The fact is, most of the world is in the same situation, so feeling like you are getting left behind as the world is moving forward simply isn’t the case, we are all in the same boat. Mindset is key in this situation. It’s important that you are choosing to see the silver lining of this extra time as the chance to use it however you feel works best for you. For some, that will mean some much needed down time, for others, it might be getting in that quality time with the kids that you have been missing. For others, it can be a time to grow your skills and knowledge to set you apart when the world returns to normal. Here are some ideas of great ways to keep that stagnant feeling at bay! Take an online class Utilize some of the wonderful online learning platforms to deepen your software skills, learn about how other people ...

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5 ways to show your remote teams you care

Natasha Jeshani — Tue, 14 Apr 2020 17:37:19 +0000

Now that we are working as a 100% remote team, being away from each other daily has been the hardest adjustment for us. As Leadership at Career Contacts, Andrea and I love planning impromptu ways to ensure the teams know we care. Under normal circumstances, that might mean team lunches or afternoon bubble tea runs (we clearly show our love through our stomachs). Now that we can’t do these things, we’ve come up with new ways to show our team some love. We also took inspiration from what other organizations are doing and are offering and wanted to share! Before we begin, we must recognize and acknowledge that this is a really hard time for companies financially so big expensive gestures are not ideal. Here are some modest ways to show appreciation, while still maintaining a sense of fiscal responsibility. 1. Don’t stop celebrating birthdays Let your remote teams know you’ve remembered by planning a surprise virtual birthday party. Everyone can show up whatever video platform you’re using with a sign telling them why they are appreciated. The cost is low, the time to plan is light and most importantly, the impact is high. 2. Remind them that you care ...

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Podcasts I’ve Been Listening to While Working From Home

Natasha Jeshani — Mon, 06 Apr 2020 18:31:14 +0000

Now that I’ve been working from home, I’ve been taking advantage of the extra downtime by doing things I normally wouldn’t have time to do. One of the things I’ve been enjoying is listening to podcasts – it’s something I’ve always wanted to get into but never get around to. Whether it’s educational podcasts, crime/mystery podcasts (my personal favourite category!), or lifestyle podcasts, there’s something for every mood I’m in. Below are the five podcasts that are currently on my Spotify rotation: Optimal Finance Daily I’ve always felt finance was a daunting subject, so I kept putting off learning about. But now that I’m stuck at home 24 hours a day, there’s no excuse for me to procrastinate. This podcast is great because each episode is about 10 minutes long and gives very digestible and accessible information. Topics range from “Should I buy or rent my home” to “Preparing for financial emergencies or unexpected expenses.” They put out a new episode daily, so there is always something new to learn about! The Savvy Psychologist’s Quick and Dirty Tips for Better Mental Health (@quickdirtytips) This is an all-time favourite podcast of mine because it applies psychology to all areas of life ...

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Supporting Your Teams Suffering From Anxiety

Natasha Jeshani — Thu, 02 Apr 2020 16:16:51 +0000

Anxiety is essentially our brain’s response to imminent danger; for someone with an anxiety disorder that signal functions less like a motion light and more like a lighthouse. But in a time like this where that signal is firing for so many people all around the planet, knowing how to support your team members and loved ones with already present anxiety issues is more important than ever. Here are a few key things to keep in mind when speaking to someone struggling with anxiety: Don’t downplay their feelings… Everyone is entitled to how they are feeling. Saying things like “don’t get worked up,” “everyone feels like this,” and “it really isn’t a big deal,” while coming from a place of helpfulness can have the opposite effect. In this global climate, suggesting that being fearful is overreacting can cause their anxiety to shift to worrying that you may not be taking the appropriate precautions which just adds more things to the list of worries on their mind. Also, it may be second nature to suggest that it is not a unique feeling and attempt to offer perspective with “at least…” statements but that can make it seem like their anxiety ...

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Keeping Remote Teams Connected

Natasha Jeshani — Mon, 30 Mar 2020 22:15:22 +0000

We are officially on week 3 of a 100% virtual Recruitment and HR team and although we miss being in the same physical space, we are also really proud to be doing our part and staying home. As a newly formed remote team, we have been feeling really connected after creating our own process and thought we would share some of our favorite “social” events. Virtual Happy Hour Every Friday, we get our entire extended remote team together for a virtual happy hour. We all catch up on how we are doing, our wins, our struggles and just support one another. This isn’t about productivity, it’s about genuine connection. We care about each other and want to make sure we are all ok. We are in this together so it’s important that we all know we can lean on one another. It’s also a fun time to brainstorm new ideas and get our whole team together! Coffee Chats In smaller remote groups, we connect by video or phone, with a coffee in hand. These are generally shorter connections with only a few people, to connect on a deeper level. This might be to solve a work problem, come up ...

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The Power of the Phone Interview – Part 1

Natasha Jeshani — Tue, 24 Mar 2020 22:50:38 +0000

This is day 11 of total social isolation for our team due to COVID-19. That means in some of our cases, the kids or pets are home, are significant others are around, and as Recruiters, that means interviewing from home. At Career Contacts, we have a really robust screening process, and an important piece of that is the phone interview. Some of the perks of a strong phone interview are: Reducing unconscious bias Saving time (and therefore, money) Improved candidate experience (when done correctly) Increased quality of the hire by adding a step in the process Now that our hiring managers are also conducting phone interviews, we’ve received a lot of questions on the do’s and don’t’s of phone interviews and thought we’d share our list! DO: Talk about salary When possible, we encourage companies to be transparent with this process. If you are paying fairly, there should never be a worry of “leaving money on the table”. I also personally am a big fan giving candidates a range, and encourage them to share theirs. Talk about culture fit / add Instead of expecting them to know what you’re all about, take the time to share a bit about your ...

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Working From Home Blog Series

Natasha Jeshani — Tue, 17 Mar 2020 18:20:00 +0000

Part 1: The Benefits of Your Employees Working From Home Employees have been asking to work from home (or remotely) for years. Over time, this has become more common to work from home, but is still not how most organizations operate. At the most, employees have options to work from home on occasion, and are rarely doing their roles 100% remotely. Now, with the Corona Virus, COVID-19, employees are being asked to work from home with little notice, and less support. Let’s take advantage of this opportunity to enjoy the benefits of working remotely., but also support employees in being successful at home. Here are a few of the benefits you may experience, depending on your role in the company. Benefits to the company: Companies are all upgrading IT so that employees are efficient with time and accessibility Companies are able to show (not just tell) that they put trust in employees Employees working remotely are often more productive (less interuptions) Remote meetings are often more time effective and shorter in length Companies are able to hire employees from anywhere in the world – global reach! Allowing employees to work remotely is one of the best perks you can give ...

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How to Answer the “What is Your Weakness” Question Effectively?

Natasha Jeshani — Wed, 04 Mar 2020 23:27:28 +0000

Interviews are stressful – you want to be organized and appear to be fully qualified for each job you apply to. When getting ready and prepared for a job interview, it is important to think of the questions you may be asked and be ready with great responses. One of the most common questions that still gets asked is some variation of “tell me about your weaknesses”. Let’s get ready for this one together! First, let’s consider why interviewers ask questions about your weaknesses. They ask about weaknesses to see how and if candidates will fit into their organization when it comes to taking ownership. They also want to see if a candidate has the ability to recognize their imperfections and then be able to implement strategies to learn and grow to overcome them. Employers care about the process of coming back from errors, more so than the mistake itself. Do not reply with “I am a perfectionist” or “I work too hard”. It can be tricky to identify weaknesses. One way to communicate positively about a weakness is to identify a skill or a trait that you are learning or have learned to overcome and that has now become ...

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Should I Send a Thank You Card After a Job Interview?

Natasha Jeshani — Tue, 25 Feb 2020 23:24:39 +0000

When we interview or meet people who are looking for a job or a new career opportunity, we are often asked by job seekers if they should send a “Thank You” note following a job interview. The answer is always yes, definitely! Sending a thank you note will put your application ahead of the pack immediately. Also, it is nice for a hiring manager to know that you appreciate their time and consideration for a job. Here are a few other reasons to send a thank you email or card: A thank note will confirm your interest in the position that you have just interviewed for. Writing a thank you note will show the hiring manager that you are organized, as well as a great communicator. If the hiring decision is equally divided between two candidates, a thank you note may tip the scales so that the person sending a thank you note is the person given a job offer. Tip: A thank you card can either be handwritten or emailed. A thank you card or email should be sent after an in-person interview, Facetime or Skype interview, or anytime you’ve spent some quality time with HR or the hiring ...

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Highly Effective Career Strategies for Success

Natasha Jeshani — Wed, 19 Feb 2020 00:37:56 +0000

To be at the top of your game at work, advance in your jobs, get promotions and land all the dream opportunities – it is a never-ending pursuit! In this world of excess, we want more – we are seeking recognition, promotions and advancement opportunities at work and in our careers. In order for things to fall into place, here are several habits (effective strategies) to incorporate into your everyday life for you accomplish success easily. We wanted to compile a list of effective career strategies with the end goal being SUCCESS! Read and stay informed of activities happening in your industry. Keep learning and be inspired. Be fit and healthy. Exercise is important for stress management and mental strength. Exercise 4 – 5 times per week. Be organized. Create goals on a daily and weekly basis; write lists. Get up early – some people think that breakfast is the best meal of the day, or alternately giving yourself time to reflect and organize for the day ahead is excellent. Have balance in your life. Down time is equally important! Remember to plan time for friends, family and extra-curricular activities. For some people 10 minutes of meditation a day allows ...

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Informational Interviews – Here is What They Are and What They Can Do For You

Natasha Jeshani — Tue, 11 Feb 2020 18:53:31 +0000

As a person looking for a job or doing research to find out more about a new career, informational interviews are great places to start learning. According to Wikipedia, an informational interview is a meeting in which potential job seekers seek advice on their career, the industry, and the corporate culture of a potential future work place. An informational interview is not a job interview; it is a meeting where a job seeker is given the opportunity to learn about a specific job from a person who is working in that field. It is an excellent source of information about an occupation and career opportunities. The benefits of an informational interview include job seekers: gain information about an industry or a specialized field find out about jobs and career paths are given tips about a job, how and when to apply and even the name of best person to speak with learn about the culture and information of a specific company can ask questions for feedback about skills and education that are beneficial A great benefit of an informational interview is that they are not job interviews, so they are less stressful. An employee can casually discuss the daily activities ...

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Gen Z – Are You Hiring Them? This is What You Should Consider

Natasha Jeshani — Wed, 29 Jan 2020 23:12:06 +0000

Move over Millennials, make way for Generation Z! Gen Z – Who are they? They are the generation born after 1995 and they are entering the workforce now. By the end of 2020, Stats Canada estimates that Gen Z will account for 20% of the workforce. Wikipedia defines Generation Z as the demographic cohort succeeding the Millennials (GenY). Demographers use the mid-1990s as birth years to current 1996 to 2015. They are the children of Gen X, and Millennials. This up and coming generation are sometimes call the Digital Natives as they were born with technology and are extremely tech savvy. Generation Z employees are hardworking and loyal. If you want to attract and hire this generation of employees here are a few things to consider: They like technology and video. They know and appreciate online presence. They spend their time on YouTube, Snapchat, and Instagram; they effectively engage with social media. They know cloud computing. They care about culture, honesty, and diversity. For example, they are inclusive with all groups. It is all they know as normal. They are comfortable with diversity – it’s what they experience daily. A few key examples are gender neutral bathrooms, LGBTQ+, and equal ...

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Planning for 2020 – What are your Career Goals?

Natasha Jeshani — Thu, 09 Jan 2020 19:00:17 +0000

Welcome to 2020 – this will be the best year ever! If you are like me, this the time to reflect on yourself – I like to think about my career, family and life in general. It’s a great time to review things and make goals to improve yourself and life in general. A Career Goal is a statement of your profession that you intend to pursue through your career. A career goal may outline timelines, skills, education and experience. With these things in mind, you can define your career goals and create an action plan. I have found that reviewing your career goals quarterly or annually allows myself time to reflect upon these and make changes or modifications to my plans to keep me headed in the right direction. Short term goals as well as long term goals are both part of the plan. Short term goals can be achieved quickly; zero to five years. Long term goals are longer, from five to fifteen years. Here are some tips when creating and setting your goals: Be specific or measurable Be able to measure or quantify Be positive Write them down Review quarterly or annually Reward yourself as goals are ...

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What is an HR Policy?

Natasha Jeshani — Tue, 17 Dec 2019 17:18:36 +0000

HR policies have always been a staple within HR Departments. Now, in the information age, it is expected that organizations understand what their stance is on HR matters, and execute it in a way that is respectful, just, and effective. According to Wikipedia, Human Resource policies are continuing guidelines on the approach of which an organization intends to adopt in managing its people. They represent specific guidelines to HR, leadership and managers on various matters concerning employment and state the intent of the organization on different aspects of Human Resource management such as safety, recruitment, promotion, compensation, training, selections etc. They therefore serve as a reference point when human resources management practices are being developed or when decisions are being made about an organization’s workforce. Every company is unique and will build their policies and practices around the culture that they want to create for themselves and their staff. For example, with BC’s new laws, marijuana policies are becoming far more common as organizations determine their needs on site for their teams. Not every organization will need every policy. For example, collective bargaining only pertains to union environments. Some examples of basic HR policies include the following forms: Time Management ...

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What are Transferable Skills?

Natasha Jeshani — Tue, 10 Dec 2019 15:51:34 +0000

When interviewing employees or candidates, a recruiter or hiring manager looks for many things. This can include education, qualification, experience, solid references, interview skills and lastly transferrable skills. A Business Dictionary defines “transferable skills” as aptitude and knowledge acquired through personal experience such as schooling, jobs, classes, hobbies, sports etc. Basically, this is a skill or talent developed that can be used in future employment. Transferable skills are skills that are learned at school, at work, at a hobby or socially that can be taken from there to another environment or job. Recruiters and hiring managers want you to be the right candidate and are looking for reasons to phone screen or interview you. You may not have all the qualifications required on a job application; however, you may still be a great candidate with transferable skills from your past experience. This is relevant for permanent positions and also temporary jobs. Why are transferable skills important? They can be very useful if you lack relevant or industry specific experience. Highlighted transferable skills can show strengths that you will bring to a job that may be unique to you. Most recruiters use an Applicant Tracking Software (ATS) to organize resumes for ...

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HR

Natasha Jeshani — Mon, 02 Dec 2019 22:58:35 +0000

What is HR? What does HR mean? The acronym HR has endless possibilities. HR definitions can include Heart Rate, Human Respect, High Roller, House Rules and of course Human Resources. For Recruiters, HR represents the Human Resources of an organization. According to Wikipedia, the definition of Human Resources is: the people who make up the workforce of an organization, business sector, or economy. “Human capital” is sometimes used synonymously with “human resources”, although human capital typically refers to a narrower effect (i.e., the knowledge the individuals embody and economic growth). Likewise, other terms sometimes used include manpower, talent, labour, personnel, “associates” or simply people. A human resource person or a human-resources department (HR department) of an organization performs human resource management which includes overseeing various aspects of employment, such as compliance with labour law and employment standards, administration of employee benefits, organizing of employees files with the required documents for future reference as well as , some aspects of recruitment. The activities of the Human Resources team can be broken down into staffing, development, compensation, health and safety, and employee and labour relations. Some examples of this are: Determining the needs of staff and management Recruiting and training the best employees for an organization Hiring for permanent ...

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What Should You Do After a Job Interview?

Natasha Jeshani — Tue, 26 Nov 2019 19:43:07 +0000

Searching for a new job or career is often a full-time job in and of itself. Many people find looking for a job stressful and demanding. Getting the opportunity to interview with a company is great! However, knowing what to do after, is often unclear. Here are a few suggestions from the recruiters at Career Contacts for things you can do following a job interview: At the end of a job interview, ask what the next step in the interview process will be as you shake hands with the person who is interviewing you. Take the business card of the person that interviewed you for future communication. Following the job interview, think about how you did and how you could improve in the future. This is an opportunity to learn from how you can answer questions better, as well as figure out questions you may ask at a second interview. Think about the job, and the company as a whole, and decide if you want to work there. You are best to take a job you want, rather than just any job offered. Make notes during the job interview in a notebook. This will help you remember any important points. ...

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Tips to Be Your Best at Your Next Job Interview

Natasha Jeshani — Tue, 19 Nov 2019 15:35:44 +0000

Getting called for a job interview is just the beginning of you receiving a job offer. We want you to be at your best as we are living in a competitive world with many qualified candidates who also want your dream job. Be the best possible applicant for whatever your dream role is. Make sure your resume stands out and then show you are the best person for the job by communicating your education, experience and transferable skills in person. Demonstrate that you are the right person to be hired. Here are a few ways to rock the job interview so that they hire you. Show Interest in Being Hired The number one priority for any hiring manager is to hire someone who is genuinely interested and excited to work with their company. This can be started with a handshake and a great smile. Don’t underestimate the power of a handshake and a smile. People who are just looking for any job are not going to be a good long-term fit. To set yourself apart, you need to demonstrate that you are excited about the position and let them see you are eager to be hired. Hiring managers want to ...

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What is a Statutory Holiday?

Natasha Jeshani — Mon, 11 Nov 2019 16:53:53 +0000

Statutory holiday days are great for employees – a day off with pay. In British Columbia there are 10 statutory holiday days. “Stat days” are provincially or federally legislated and provide a day off with pay to staff. Statutory Holidays are as follows: New Year’s Day, January 1st Family Day, the third Monday in February Good Friday, the first Sunday after the first full moon in Spring Victoria Day, the last Monday in May before May 25th Canada Day, July 1st B.C. Day, the first Monday in August Labour Day, the first Monday in September Thanksgiving Day, the second Monday of October Remembrance Day, November 11th Christmas Day, December 25 *** Boxing Day, Easter Sunday and Easter Monday are not Statutory holidays. *** Please see a link to the Government of British Columbia for your reference and clarification. Some people find this confusing because companies such as crown corporations may choose to make these days holidays as well at the company’s expense. In order to qualify or be eligible for Statutory Holiday pay, an employee must have been both employed by a company for 30 days prior to the holiday, and also must have worked on 15 of the 30 ...

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Starting a New Job – Tips for your First Week at Work

Natasha Jeshani — Tue, 05 Nov 2019 23:08:07 +0000

Congratulations on starting a new job! With your job search ending, you can now file away those resumes and emails to recruiters and employment agencies. Beginning a new job is both exciting and stressful for everyone. Making a good impression, doing a great job, and being successful as you start the next step in your career is what we can speak about. Here are tips for the first few days starting a new job: Things To Do: Be an active listener and soak in the culture of your new work environment. Introduce yourself to co-workers to show that you are interested and don’t be shy. It might be easier to think of a one liner introduction to do this. Brand yourself with a positive and professional introduction. Ask questions as you learn. You aren’t expected to know everything right away so don’t be afraid to clarify things as you learn the new processes and procedures. Take notes so that you can refer back to the things you are learning and write down less urgent questions that can be discussed later. Make notes of people’s names that you are meeting to remind yourself later. Take the initiative to join a committee ...

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7 Steps to Land your Dream Job

Natasha Jeshani — Tue, 29 Oct 2019 20:57:20 +0000

When you know what your dream job is, but aren’t sure how to get it, we can help. The career you want is the one you have passion for and find enjoyment doing. It will provide you with work/life balance and you’ll enjoy work! This being said, the path to land your dream job doesn’t just happen. Having your ultimate career fall into place will only happen through time and effort with goals, planning and direction. Here are seven steps to land your dream job: 1. Make Sure It’s Really your Dream Job As you are starting your job search, take time to build a vision of the career you want. Like a vision board, think big! Know what you want – what gives you purpose, where you see value, want do you want to do? After deciding on your career, speak to people you know and respect in the field. Ask them about their jobs, what they enjoy about their job and their career path. Before doing these interviews, have a set of questions prepared and make notes to be able to refer to in the future. If possible, ask to shadow this person at work, or to volunteer ...

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3 Ways to Motivate Your Employees to Give Back and Volunteer

Natasha Jeshani — Wed, 25 Sep 2019 21:51:04 +0000

As organizations increasingly incorporate philanthropy into their corporate culture and values, the onus is placed on the employees to get involved and participate in giving back to and volunteering within their communities. In order to truly support the act of giving within your teams, your employees need to feel supported by their employers in their initiatives to contribute to their communities on behalf of your company’s culture of giving. Here are three ways to encourage and motivate your employees to give back through volunteering and community giving Give them the time to go out and do the work If you want your company brand to be one of giving, then any and all activities need to happen on company time. Employers may decide to have evening or weekend events to support the community and expect their employees to give up from their personal time in order to participate in building up both the community and the company brand. Instead, respect your employee’s right to maintain their work/life balance by allowing your teams to take a few hours each quarter to give back to the community. A few examples of volunteer initiatives include rounding up your various departments and organizing ...

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What is the meaning of Recruitment?

Natasha Jeshani — Fri, 13 Sep 2019 22:13:16 +0000

Interested in learning more about what we do as Recruitment Professionals? Recruitment is defined as the process of attracting, shortlisting, selecting and appointing suitable candidates for jobs (perm or temp) within an organization. Advertising vacancies. Hiring. Conducting job interviews. Performing background checks. Reviewing application documents and credentials. Screening. To a recruiter, Recruitment also involves showing a person why they should be interested in a job opportunity. This happens by staying on top of advertising job opportunities and building trusting relationships with employees. A person may not even be looking for a new job until recruiter tells them about a new job opportunity. The first step in recruitment involves analyzing the job to identify the knowledge, skills and characteristics required for the position. The second step is the process of attracting and screening candidates for the job. This involves internal and external advertising as well as using recruitment agencies and their networks and experience. What are the challenges of recruitment: Shortage of qualified employees Competition or other job opportunities when hiring staff for top candidates Salaries and benefits are increasing to keep top staff Increased time to recruit good staff Effective recruiting involves the following practices to assist companies ...

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Genuine Time Off

Natasha Jeshani — Fri, 28 Jun 2019 18:13:32 +0000

A prior article about genuine time off yielded some unexpected responses from leadership. Among the messages I received, I saw a number of HR leaders remarking about how time off is also taken advantage of. Whether they believed time off is abused or neglected, it was fair to point out and call attention to the inconsistencies in taking time off. According to statistics found by CareerBuilder, 40% of workers have called in sick in the last 12 months when they weren’t sick. These stats, in addition to the messages from HR professionals, got me thinking about the various time off policies that companies put in place, particularly as it relates to sick time. In response, I want to share some of my own recommendations and advice for HR leaders when it comes to sick time policies in the workplace. Here are 3 HR approved reasons for employees to call in sick: 1. If they’re too sick to come in This reason is the one that’s most often ignored by your people. Employees may think they’re scoring bonus points for toughing it out like a team player, but truthfully, not calling in sick only causes an inconvenience to their co-workers as they are not able to ...

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What to Do When You Don’t Get the Job

Robert — Wed, 12 Jun 2019 18:33:53 +0000

Your work isn’t over when you don’t get the job. Be sure to check these things off the list! As the interview process continues along if you find that you are not short listed or receive notification that the company is not hiring you, take the time to respond. As long as you are interviewing and considering opportunities you are furthering yourself.Some reasons you may not be able to control such as years of experience, companies may have already decided who they are hiring before you apply, the latest education etc Here is a list of suggestions for further consideration for future opportunities Always Respond – Take the time to send a quick email thanking for being considered. An email will allow you to ask to keep the door open to be considered for future job opportunities with this company or other positions that they may hear about. Ask for Feedback – If you’ve gotten through a few rounds of interviews, the interview team has probably gotten a chance to know you well—so there is no harm in asking for feedback at the end of your follow-up email. There is a chance that they won’t provide feedback—because it might be seen as ...

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References: Let them help you land your dream job!

Natasha Jeshani — Tue, 23 Apr 2019 18:45:07 +0000

I am always a little surprised when I conduct a bad reference since the candidate/employee is the one who is deciding who I get to talk – as a Recruiter, it’s definitely happened. Most companies take the reference portion of the interview process seriously and it’s your time as a candidate to have someone else make you shine. Having someone speak positively on your professional behalf doesn’t have to be a game of chance. Here is what I tell job seekers when they are preparing for the reference stage.C Contact Your References: Give them a heads up – call them! Anytime you hand over someone’s contact information, they should be aware that this has happened and be ready for a call. More than that, they should understand what company will be calling and what job they are calling about. If you can tell them a little bit about who is going to call them, even better! Get your stories straight. It doesn’t work out well when your reference has no idea what your title was and uses “Admin or something” (true story) when you’re applying for an Accounting & Finance role. Make sure your reference can speak to what you did ...

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